Key Responsibilities 1. Talent Acquisition & Recruiting • Manage the end-to-end recruitment process, from role intake and sourcing to offer management and closing candidates. • Partner with hiring managers to understand hiring needs, define role requirements, and develop effective recruiting strategies. • Source and engage candidates through LinkedIn, referrals, job boards, and other relevant channels. • Screen candidates, coordinate interviews, gather feedback, and ensure a smooth and timely hiring process. • Build and maintain strong candidate pipelines for current and future hiring needs. • Deliver a positive candidate experience through clear communication and timely follow-ups. • Manage offer rollouts, coordinate pre-employment documentation, and partner with hiring managers to close candidates. • Track recruiting metrics, hiring progress, and pipeline health. • Continuously improve recruiting processes, sourcing strategies, and employer branding initiatives. 2. HR Operations & Employee Lifecycle • Manage employee lifecycle processes, including onboarding, employee changes, and offboarding. • Coordinate new hire onboarding to ensure employees have a smooth and engaging start at Harper. • Maintain accurate employee records, HR systems, personnel files, and employment documentation. • Prepare offer letters, employment letters, and other HR-related documentation. • Manage day-to-day HR operations and respond to employee queries related to policies, benefits, leave, and HR processes. • Coordinate with payroll and benefits providers to ensure accurate and timely administration. • Support leave management, employee data updates, and other HR administrative processes. 3. Employee Experience & Engagement • Serve as a trusted point of contact for employees on day-to-day HR matters. • Support employee engagement initiatives, team activities, and culture-building programs. • Help organize employee surveys and identify opportunities to improve the employee experience. • Support performance review cycles, feedback processes, and employee development initiatives. • Foster a collaborative, inclusive, and people-first work environment. 4. HR Policies & Compliance • Support the implementation and communication of HR policies, procedures, and employee guidelines. • Maintain and update HR documentation and the employee handbook. • Help ensure compliance with applicable employment laws and internal policies. • Handle sensitive employee information with confidentiality and discretion. • Identify opportunities to simplify and improve HR workflows and processes. 5. People Programs & Process Improvement • Partner with the VP of People on initiatives across talent acquisition, employee experience, and People Operations. • Build and maintain recruiting and HR dashboards to track key metrics. • Identify opportunities to streamline processes and improve operational efficiency. • Support the development of scalable People practices as Harper grows. Qualifications & Experience • 3 years of experience in HR Generalist, Talent Acquisition, or People Operations roles. • Experience managing end-to-end recruitment for technical and non-technical roles, preferably in a technology or SaaS company. • Solid understanding of core HR processes and the employee lifecycle. • Strong sourcing, candidate assessment, stakeholder management, and communication skills. • Ability to manage multiple open roles and HR priorities simultaneously. • Comfortable working with hiring managers, employees, and senior leadership. • Strong organizational skills, attention to detail, and a high sense of ownership. • A hands-on, resourceful mindset and the ability to thrive in a fast-paced environment. • High integrity and discretion when handling confidential information. What Success Looks Like • Hiring managers receive proactive recruiting support and positions move efficiently through the hiring process. • Candidates have a positive and consistent recruitment experience. • New hires experience seamless onboarding and are set up for success. • Employees receive timely and effective support on HR-related matters. • HR operations and employee records remain accurate, organized, and compliant. • Recruiting and HR processes become increasingly efficient and scalable as Harper grows. Why Join Harper? • Play a dual-impact role across talent acquisition and HR. • Work closely with the VP of People, hiring managers, and leadership. • Take ownership of meaningful initiatives in a growing company. • Help shape both the talent Harper attracts and the employee experience it creates.