<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.</p></div><p><strong><span data-contrast="auto">LEAD HARDWARE RELIABILITY ENGINEER (STARLINK)</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">As a Lead Hardware Reliability Engineer</span><span data-ccp-charstyle="normaltextrun">, </span><span data-ccp-charstyle="normaltextrun">you will be responsible for the </span><span data-ccp-charstyle="normaltextrun">reliability of the Starlink Product hardware from factory to field. </span><span data-ccp-charstyle="normaltextrun">You will develop an intimate understanding of the Starlink system from hardware design to manufacturing processes, test procedures, RF, and network operation. You will lead a team whose priority is to minimize hardware failures and related customer downtime in the field. This is high visibility ownership which feeds into future product design, is involved in product launches, and one where you will regularly communicate findings to senior leadership.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"920dbcde-2834-5e15-a5fa-062170b236ba|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">You will set the </span><span data-ccp-charstyle="normaltextrun">strategy,</span><span data-ccp-charstyle="normaltextrun"> and ownership plans for the team while aligning with management on longer-term development plans. You will be accountable for the team’s overall performance and development, teaching engineers how to solve problems, and staying closely involved in the top project and hardware concerns for this team. You will raise the team’s technical bar by providing tools, resources, trainings, and coaching to set a high standard for engineering, and hold partner teams accountable to timelines, goals, and expectations. You will also identify major and systemic issues within the team’s area of ownership, create projects to address them, and ensure the team meets all relevant ISO standards and requirements.</span><span data-ccp-charstyle="eop"> </span></span></p> <p><strong><span data-contrast="auto">RESPONSIBILITIES</span></strong></p> <ul> <li><span data-contrast="auto">Leadership:</span> <ul> <li><span data-contrast="auto">Lead and mentor a team of engineers and specialists focused on hardware reliability and field performance for the Starlink User Terminal Kit, including user terminals, Wi-Fi routers, power supplies, and cables. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Allocate resources across new product qualification campaigns, production reliability priorities, and field hardware investigations to ensure appropriate technical coverage, timely execution, and rapid troubleshooting of failures</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Develop individual team members through technical mentorship, clear ownership, and opportunities aligned with individual growth and the strategic goals of the Starlink program</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Partner closely with hardware design, software, manufacturing, and supply chain teams to proactively influence current and future designs and maximize reliability across the product lifecycle</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> </li> <li><span data-contrast="auto">Technical Scope:</span> <ul> <li><span data-contrast="auto">Manage or lead technical investigations with tight timelines concerning isolated or fleet-wide performance or hardware issues that affect Starlink customers. Investigations may stem from test, production or field findings. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Develo