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Assistant General Manager

supplyhouse · Atlanta, Georgia, United States · Atlanta, Georgia, United States
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<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p> <p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p> <p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p> <p><span class="TextRun SCXW203889305 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW203889305 BCX0">We are opening a new fulfillment center in Atlanta, GA and are looking for an <strong data-start="322" data-end="351">Assistant General Manager</strong> to join our growing Fulfillment Center network! This individual will report to our General Manager and will be responsible for managing, coordinating, and leading all Inbound and Outbound operations while helping to establish and scale our new fulfillment center. Working closely with the General Manager, this individual will drive day-to-day performance by ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, employee engagement, and continuous improvement. As part of the leadership team for our brand-new fulfillment center, this individual will play an integral role in developing the team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. If you are passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence, we’d love to hear from you!</span></span></p> <p><strong><span data-contrast="auto">Job Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Atlanta, GA - McDonough/Locust Grove area</span></p> <p><strong><span data-contrast="auto">Schedule:</span></strong><span data-contrast="auto"> This role helps oversee our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.</span></p> <p><span data-contrast="auto"><strong>Travel:</strong> P<span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}">lease note that for the first 6 to 9 months of this role, the selected individual will be required to travel to our other fulfillment centers for onboarding and training. We reimburse reasonable and necessary business travel expenses.</span></span></p> <p><strong><span data-contrast="auto">Base Salary:</span></strong><span data-contrast="auto"> The expected starting salary for the position is <strong>$</strong></span><strong>96,160 to </strong><span data-contrast="auto"><strong>$120,200</strong> within a full position range of $96,160 to $</span>144,240<span data-contrast="auto"> annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.</span></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee all processes and procedures for all Inbound and Outbound operations</li> <li>Ensure the teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis</li> <li>Manage the work performance of each member of the Inbound and Outbound leadership team to ensure productivity standards and KPI metrics are consistently being met</li> <li>Identify, lead, and support continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost</li> <li>Determine the root cause of process opportunities, addressing issues and piloting resolutions to standard</li> <li>Support the General Manager in overseeing the overall operations of the fulfillment center</li> <li>Act as the General Manager in t

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