Training Supervisor

supplyhouse · Reno, Nevada, United States · Reno, Nevada, United States

Real people. Real service. At <a href="https://www.supplyhouse.com/">SupplyHouse.com</a>, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. <iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe> We are looking for a new Training Supervisor to join our growing NV Fulfillment Team and Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center. This role identifies skill gaps, develops engaging curricula, participates in new hire orientation and onboarding, and reinforces workplace safety standards to maximize productivity and promote a culture of continuous learning and operational excellence. Job Type: Full-Time, Exempt Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506 Schedule: This role oversees an operation that runs Sunday through Friday from 6:00 a.m. to 11:30 p.m. PT. While this position generally follows a schedule of Monday through Friday from 8:00 a.m. to 4:30 p.m. PT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams. Base Salary: The expected starting salary for the position is $66,400 to $83,000 within a full position range of $66,400 to $99,600 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint. Responsibilities: <ul> <li>Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals</li> <li>Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed</li> <li>Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations</li> <li>Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions</li> <li>Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments</li> <li>Conduct regular training needs assessments to identify skill gaps across departments</li> <li>Lead collaborative meetings with leadership to determine training needs and develop an administration process</li> <li>Contribute recommendations for continuous learning and development needs; identify enhanceme

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