<div class="content-intro"><p style="margin: 0in;"><strong><span style="font-family: 'Arial',sans-serif; color: black;">Company overview:</span></strong></p> <p>TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.</p> <p>Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.</p> <p>Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.</p></div><p><b><b>Position Overview</b></b></p><p><span>The </span>OPUS Platform Knowledge Expert<span> is a platform and subject-matter expert responsible for developing, structuring, and maintaining the messaging, positioning, and core knowledge artifacts that power TraceLink’s OPUS Platform go-to-market execution, field enablement, and AI-driven experiences for both customer personas and TraceLink field teams.</span></p><p></p><p><span>The OPUS Platform Knowledge Expert serves as the </span>global owner of the OPUS platform capability areas<span>—such as Opus Reports and Dashboards, Opus Solution Environment, Solution Catalog, user administration, metadata management, etc.—and builds the messaging frameworks, insights, and artifacts that support executive-level conversations across all relevant customer segments.</span></p><p></p><p><span>This is a unique role combining </span>platform expertise, industry context, strategic storytelling, and knowledge artifact creation, and curation for executive buyer experiences.</p><p></p><p><b><b>Responsibilities</b></b></p><p><b><b>OPUS Platform Domain Expertise</b></b></p><ul><li><p><span>Serve as TraceLink’s subject-matter expert for the OPUS Platform, supporting Product Marketing, Demand Generation, Content, Sales Enablement, and Sales teams.</span></p></li><li><p><span>Build a deep understanding of OPUS Platform architecture and capabilities, and how the platform enables TraceLink solutions and customer business outcomes.</span></p></li><li><p><span>Translate complex platform concepts into clear business value for executive, technical, and operational personas.</span></p></li><li><p><span>Participate in select cross-functional initiatives, roadmap discussions, and executive or customer engagements as required.</span></p></li></ul><p></p><p><b><b>Strategic Narratives, Messaging, and Positioning</b></b></p><ul><li><p><span>Develop strategic narratives, messaging, and positioning for the OPUS Platform targeting executive and technical decision-makers (e.g., CIO, CDO, CTO, Enterprise Architects).</span></p></li><li><p><span>Articulate the OPUS Platform value proposition as the foundation for TraceLink solutions, ecosystem participation, and digital network effects.</span></p></li><li><p><span>Create and maintain competitive differentiation against alternative platforms, point solutions, and legacy integration approaches.</span></p></li><li><p><span>Continuously validate and refine messaging through regular engagement with field teams, customers, and prospects.</span></p></li></ul><p></p><p><b><b>AI and LLM Buying & Enablement Experiences</b></b></p><ul><li><p><span>Build and maintain an LLM-ready OPUS Platform messaging framework with modular, metadata-tagged positioning, capabilities, and value narratives.</span></p></li><li><p><span>Ensure taxonomy alignment, version control, and canonical terminology so platform messaging is consistent, current, and consumable by AI systems.</span></p></li><li><p><span>Curate and govern the OPUS Platform knowledge corpus to ensure accurate, secure, and authoritative AI-generated outputs.</span></p></li><li><p><span>Design executive- and architect-ready LLM experiences using prompt patterns, scenarios, and platform value-story templates for internal enablement and external buyer interactions.</span></p></li></ul><p></p><p><b><b>Deliverables and Key Knowledge Artifacts</b></b></p><p><span>Create and maintain a standard set of OPUS Platform knowledge artifacts that drive executive conversations, field enablement, and LLM-driven experiences, including but not limited to:</span></p><ul><li><p><span>OPUS Platform Messaging & Positioning Playbook documenting platform vision, value pillars, persona-based messaging, and competitive differentiation.</span></p></li><li><p><span>LLM-Ready Platform Messaging Framework & Metadata Schema defining modular