System Solutions Engineer Job Responsibilities: • Design and implement complex IT infrastructure solutions based on customer requirements. • Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs. • Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers. • Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions. • Perform on-site installations, repairs, and maintenance of hardware and software products. • Communicate with customers to understand their technical issues and provide timely and effective solutions. • Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles. • Collaborate with internal teams to escalate and resolve complex technical issues. • Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market. Requirements What we are looking for: • Bachelor's degree in Computer Science, Electrical Engineering, or a related field. • Experience with serve products, CPU/GPU, storage, and networking. • Knowledge of the latest x86 server architectures. • Strong analytical and problem-solving skills. • Excellent written and verbal communication skills. • Ability to work independently and collaboratively in a team environment. • Experience in the server industry. • Preferred Qualifications: Linux skill and scripting language ability.