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Food and Beverage Supervisor

belmond-uk-ltd · Maun, Botswana
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As the Food and Beverage Supervisor for Belmond Safaris you will lead our front-of-house dining and bar operations. In this role, you will ensure that every guest enjoys exceptional culinary and beverage experiences. Primary Responsibilities Include • Oversee all F&B service areas, including the main dining room, bar, boma and private bush dining setups. • Coordinate seamlessly with the Head Chef and kitchen team to ensure smooth service delivery and timing. • Create fair staff rosters, manage shift handovers, and maintain high standards of grooming and professional etiquette. • Monitor stock levels for operating equipment, bar inventory, and consumables, conducting regular stock takes and managing wastage. • Supervise, train, and mentor the front-of-house service and bar staff, fostering a culture of teamwork, pride, and continuous improvement • Ensure compliance with strict health, hygiene, safety, and sanitation standards across all F&B areas. • Take guest orders in timely and personable way and ensure proper execution of the same. • Storytelling to be part of all interactions with our guests • Ensure you are knowledgeable regarding all aspects of the beverage list that you are serving and to be able to make recommendations to guests. • Support the team in presenting the recommended dinner wines every evening in a genuine and knowledgeable manner • Set up the bar area in accordance to Belmond and LQA standards • Participate in any sundowner and morning special events and provide a genuine, unique and memorable experience for all guests as and when required • Support in the creation and preparation of all welcome drinks for our guests • Support in reviewing and updating the cocktail menus as and when required Requirements • Minimum 2–3 years of F&B supervisory experience in a hotel or lodge. (safari lodge experience is a strong advantage). • Excellent wine and beverage knowledge, strong organizational skills, and a natural flair for hospitality. • Good English communication skills. • Ability to follow instructions & work independently when required. • Attention to as well as an eye for detail. • Excellent time management skills. • Leadership and team supervision skills. • Computer literacy and ability to use basic computer applications Benefits • Pension Plan • Funeral cover • Medical Aid

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