Lead the Future of Financial Technology We are seeking an experienced and transformational Senior Vice President of Technology to lead a diverse portfolio of cloud-based fintech products serving customers across accounts payable automation, source-to-pay, supplier networks, electronic invoicing, and payments. This is a high-impact executive leadership opportunity for a technology leader who thrives in complex environments and has a passion for modernizing platforms, scaling global teams, and building an AI-first culture and delivery model that redefines how software is created and delivered. As the SVP, Technology - you will oversee Software Engineering, Quality Assurance, Customer Engineering, Cloud Operations, and Security. You'll lead a global organization while shaping the technology strategy that will accelerate growth, improve operational excellence, and unify a portfolio of products into a modern, scalable ecosystem. What You'll Do Define and Execute Technology Strategy • Execute the technology vision, roadmap, and investment strategy across a portfolio of SaaS products. • Lead platform modernization initiatives, including architecture simplification, cloud optimization, and AI-enabled product capabilities. • Partner with executive leadership to evaluate technology investments, product consolidation opportunities, and strategic initiatives, supported by clear, well-constructed business cases. • Champion a service-pack based strategy for delivering key platform enhancements and features, including agentic plug-ins, APIs, and reporting, on a predictable cadence. Drive Engineering Excellence • Lead high-performing engineering, quality assurance, and DevOps organizations responsible for building, securing, and operating mission-critical SaaS solutions. • Establish best practices across software development, CI/CD, automated testing, release management, and engineering operations. • Create and lead an AI-focused culture and development delivery model that drives order-of-magnitude productivity gains, more reliable release cycles, and continuous improvements in quality and efficiency. Scale Global Teams and Delivery • Lead and develop a globally distributed organization of employees and strategic technology partners. • Build a culture focused on accountability, execution, collaboration, and continuous improvement. • Manage outsourced engineering and operations partnerships to ensure high-quality outcomes and cost-effective delivery. Elevate Customer Experience • Lead Customer Engineering teams responsible for onboarding, implementation, integrations, and application support. • Partner with Product, Customer Success, and Operations leaders to improve customer adoption, retention, and satisfaction. • Standardize implementation and support processes to accelerate time-to-value. • Ensure product delivery remains aligned to customer needs and business strategy, translating customer insight into platform priorities and measurable outcomes. Ensure Security, Reliability, and Compliance • Own cloud operations, infrastructure performance, security, compliance, and business continuity. • Lead programs supporting PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory requirements. • Drive cloud modernization through automation, Infrastructure as Code, observability, and cost optimization. Build Organizational Capability • Recruit, develop, and retain exceptional technology leaders. • Lead workforce planning, succession planning, and organizational transformation initiatives. • Own technology budgets, vendor relationships, and technology investment planning. What Success Looks Like Within your first year, you will: • Establish clear technical ownership and accountability across every product. • Improve release predictability, software quality, and operational performance. • Reduce key-person and vendor dependency through stronger documentation, processes, and organizational design. • Strengthen security, compliance, and operational maturity across the portfolio. • Develop a technology roadmap that positions the organization for long-term growth and innovation. • Embed AI-assisted development practices across the organization, demonstrating order-of-magnitude productivity gains and more reliable release cycles. • Launch a service-pack delivery model for key platform enhancements, including agentic plug-ins, APIs, and reporting. Requirements Required Qualifications • 15+ years of progressive technology leadership experience, including executive-level responsibility across multiple technology functions. • Proven experience leading software engineering, QA, cloud operations, and customer-facing technical organizations for SaaS products. • Experience in customer-facing roles, with demonstrated success aligning product delivery to customer needs and business strategy. • Experience managing complex, multi-product environments, including acquired or legacy platforms. • Strong understanding of cloud architecture, DevOps, CI/CD, software quality, and modern engineering practices. • Experience leading AI adoption across the software development lifecycle, with measurable gains in engineering productivity and release reliability. • Experience in fintech, payments, or another highly regulated industry. • Demonstrated success leading global, distributed teams and third-party technology partners. • Strong financial and business acumen, including budgeting, business case development, vendor management, and technology investment decisions. • Exceptional executive communication and stakeholder management skills. Preferred Qualifications • Advanced degree in Computer Science, Engineering, Information Systems, or Business Administration. • Experience in private equity-backed organizations and transformation environments. • Experience applying AI and automation to both customer-facing products and engineering operations, including AI coding assistants, agentic workflows, and AI-enabled platfo