At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: • Exclusive Rewards Platform – Enjoy discounts at over 800 retailers. • Generous Holiday Allowance – Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year. • Professional Growth – Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. Our Opportunity: 12 month fixed term contract Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Although having a background in the industry is advantageous, it is not essential as we will provide you with full training and support when you start with us. • Liaison: Communicate with insurers, policyholders, and brokers. • Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary. • Evidence Gathering: Obtain all relevant evidence and documentation. • Resolution: Determine appropriate actions to resolve each case. • Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed. • Negotiation: Negotiate settlements within agreed authority limits. • Professional Correspondence: Maintain proactive communication with all parties involved. • Adherence to Procedures: Handle cases according to documented procedures and client requirements. • Reserve Management: Regularly review and maintain proper reserves. • Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company facilitated training programs. • Proficiency in managing Claims from cradle to grave. • Experience managing Property Claims. • Experience with the investigation of Liability Claims. • Knowledge of how to value injury claims. • Understanding of Civil Procedure Rules and the Claims Portal. • Commitment to delivering outstanding customer service. • Collaborative team player. • Management of personal caseload. • Demonstrated adaptability and versatility. Desirable: • Experience in managing Employer’s Liability (EL) & Public Liability (PL) claims. • Familiarity with reserving strategies. • Exceptional communication abilities across various levels. • This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application. Career & Purpose • Davies Innovation Lab • Leadership training programme • Funding for professional qualifications • Thrive at Davies; learning opportunities Environmental & Social • The Davies Foundation • Local charity funding • Pennies To Heaven • Employee Resource Groups • Employee volunteering programme Financial Health • Pension, 5% employee and 5% employer contribution • My Choices at Davies provides; High Street discounts and Financial wellbeing hub • Life assurance: x4 • Refer a Friend • Cycle to Work Scheme • Lease car salary sacrifice • Davies Incentive Plan • Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing • Wellbeing centre; move, munch, money & mind focus • Discounts with 100's of UK retailers • EAP; 24/7 confidential helpline • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years • Flexible working • Dress for your day • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan