The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims. The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload. • Maintain a caseload of approximately 250 files. • Completion of Tracker Strategy document. • Sending out Initial Letters and completing initial file opening procedures upon receipt of new files • Companies Searches and ELTO Searches. • Director searches and letters. • Instructions to investigators. • Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates. • General admin including diarising dates for Protocol expiry • Escalation of files to Team Leader for review when key milestones triggered • Updating database on Tracker • Policy queries to client for insured. • Requesting documents from Insurer. • Request and review OH & Personnel records from insured. • Review medical, engineering evidence and witness evidence. • File Closure • Notifying brokers and co-defendants of closure • General admin- diary dates • Undertake ad hoc duties to support the team as required • To ensure compliance with the SRA Standards & Regulations • Adhere to the Keoghs Value 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Keoghs, Parkland, Bolton. The successful applicant should have the following skills: Desirable: • Awareness and understanding of file handing processes for disease claims. • Technical knowledge of NIHL &/or HAVS claims. • Basic understanding of all stages of the pre litigation process for disease claims Essential: • Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system. • Ability to use own initiative, self-organise and self-prioritise • Good listening and communication skills • Ability to self-organise and self-prioritise • Ability to work under pressure and to target • GCSE grade A-C in English and Math • Davies Incentive Plan • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) • Simply Health Care Cash Plan • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing • Death In Service – after 1 years’ service • Pension Contribution based 5% Employee / 3% Employer • Employee Resource Groups • Employee Volunteering Programme • Cycle to Work Scheme* • Tech Scheme* • Season Ticket Loan* • Gym Flex* • Access to Online Discount Sites • Discounted Gourmet Society Membership • Discounted Tickets for Merlin Attractions nationwide • Discounts at local retail outlets *after successfully completing probation