V.Ships Leisure is looking for Specialty Waiter on behalf of MSC Cruises with Mandarin or Korean or Japanese language. Education/Experience/Qualifications: Fluency in English (oral and written) and ability to communicate in Mandarin or Korean or Japanese language. • As a Specialty Waiter, you will provide an elevated dining experience to our guests, delivering world-class service in one of our specialty restaurants. • You will ensure that every meal is an unforgettable culinary journey, catering to the refined tastes and expectations of our guests. • With your expertise in premium dining, you will contribute to the smooth operation of the restaurant while upholding the highest service and hospitality standards on board. • Ensure food safety compliance • To supervise of a specific Station at any food outlet and when assigned. • The Speciality Restaurant manager can allocate the crew members also in different outlet. • To attend training sessions and meeting when required by your Manager • To report any problems and Guest complaints to the Supervisor immediately. • To supervise your Assistant Waiter, ensuring he is performing his job correctly, and providing help and encouragement where required. • To check your Assistant Waiter on arrival in the Restaurant, to ensure he has showered, shaved, hair neat, no excessive jewellery, is wearing a clean and pressed uniform with nametag • To ensure the cleanliness and sanitation of your service station, all tables and chairs, carpet and fixtures. • To assist (if required) the Speciality restaurant manager in the operation of Dining Table reservations during embarkation of Guests. • To check your Station and Assistant for cleanliness and correct mis-en-place before and after every meal. • To be standing at your station when Guests arrive, helping them by pulling out chairs. • To always wear your name-badge on and off duty while on board. • To ensure Guests are always served promptly, in a friendly manner and with the correct food. • To place the napkin, to pull the chair rolls and offer the Menu after Guests are seated. • To ensure Guests are never rushed, or made to feel that they are being rushed. • To ensure menus are clean before handing to Guests. Advise Supervisors if they are not. • To study and understand all menus in all languages. • To write the orders on an order pad or Tablet– never on a menu. • To explain to Guests the composition of all dishes if required. • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. • To make sure that Guests receive the wine list • To handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. • To make table reservations and thereby effectively control and maximize the flow of guests. • To provide Guests with basic wine suggestions, promoting special offers and up-selling when possible. Serve the wine according to Dining Standard Procedures. • When taking orders, to describe and recommend to Guests the suggested Daily Dishes. • To co-ordinate the service with the assistant waiter to ensure Guests are served promptly. • To ensure all food is served hot and placed correctly on the plate. • To ensure Guests have the correct silverware before each course, and that the correct condiments and sauces are offered with the appropriate food. • To serve courses in correct sequence - appetizer, soup, salad, pasta, main course and dessert. • To politely ask Guests if they are satisfied with their food, and to immediately advise the • Specialty Restaurant Supervisor if the Guest is not happy with any aspect of the food or service. • To be at your station when Guests leave the restaurant, and to offer them a courteous farewell. To provide a professional wine service for Guests as explained and trained by the Speciality restaurant manager • Proven experience as a Specialty Waiter or in a similar fine dining role aboard a cruise ship, a luxury hotel, or an international 5-star resort. • Strong knowledge of gourmet cuisine, wine pairings, and premium service etiquette. • Fluency in English (oral and written) and at least one other European language. • Excellent interpersonal and communication skills, with the ability to provide tailored recommendations to guests. • A passion for hospitality and a guest-focused approach, ensuring top-tier service at all times. • Ability to work in a dynamic, high-pressure environment while maintaining a polished and professional demeanor. • A team player who collaborates with colleagues to deliver seamless and memorable dining experiences. • Join our team and take your passion for fine dining to the next level on board one of the world’s most prestigious cruise lines.