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Customer Sales Director

fivetran · USA - Austin (dbt) · USA - Austin (dbt)
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<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About Us</strong></span></p> <p><span style="font-size: 10pt;">Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.</span><br><br><span style="font-size: 10pt;">As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. </span></p> <p><span style="font-size: 10pt;"><strong>Location: </strong>Austin, TX (2-3 days in office preferred). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p>We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.</p> <p><span style="font-size: 10pt;"><strong>About the Role </strong></span></p> <p><span style="font-size: 10pt;">We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas. <strong>What You'll Do</strong></span></p> <ul> <li><span style="font-size: 10pt;">Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts</span></li> <li><span style="font-size: 10pt;">Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.</span></li> <li><span style="font-size: 10pt;">Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>What You’ll Need</strong></span></p> <ul> <li><span style="font-size: 10pt;">Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.</span></li> <li><span style="font-size: 10pt;">Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.</span></li> <li><span style="font-size: 10pt;">Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.</span></li> <li><span style="font-size: 10pt;">Are proactive and o</span><span style="font-size: 10pt;">rganized, capable of independently managing a diverse book of business.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>What Will Make You Stand Out</strong></span></p> <ul> <li><span style="font-size: 10pt;">You have prior experience in analytics, ETL, BI, or open-source software.</span></li> <li><span style="font-size: 10pt;">You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.</span></li> <li><span style="font-size: 10pt;">You have experience with consumption and/or usage-based pricing structures.</span></li> <li><span style="font-size: 10pt;">You have experience with the MEDD(P)ICC sales methodology / Command of the Message</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Remote Hiring Process</strong></span></p> <ul> <li><span style="font-size: 10pt;">Interview with a Talent Acquisition Partner</span></li> <li><span style="font-size: 10pt;">Interview with Hiring Manager</span></li> <li><span style="font-size: 10pt;">Team Interviews; Commercial Sales Leader and Solutions Engineer Leader</span></li> <li><span style="font-size: 10pt;">Account Management Activity with Sales Leadership</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Benefits</strong></span></p> <ul> <li>&lt

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