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(Services) Engineering Director

workatbackbase · Hyderabad · Hyderabad, Telangana, India
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<h2><strong>The Job in short</strong></h2> <p>As an Engineering Director at Backbase, you will lead a multi-project engineering organization delivering complex digital banking solutions for leading financial institutions in the Middle East region. You are accountable for building a high-performing engineering organization that consistently delivers predictable, high-quality software while developing future engineering leaders.</p> <p>This is not only a delivery leadership role. You are expected to continuously improve how engineering operates by introducing modern engineering practices, scaling engineering excellence across teams and driving AI-assisted software development.</p> <p>You will lead Engineering Managers and Technical Leaders across multiple customer engagements, balancing customer success, engineering quality and organizational growth.</p> <p> </p> <h2><strong>Meet the Job</strong></h2> <ul> <li>Lead and grow an engineering organization of 100+ engineers across multiple customer programs.</li> <li>Coach, develop and raise the bar for Engineering Managers through regular mentoring, feedback and performance management.</li> <li>Drive engineering excellence by improving delivery predictability, quality, developer experience, operational readiness and engineering metrics.</li> <li>Establish consistent engineering governance, release readiness, architecture and quality practices across multiple teams.</li> <li>Partner with customers, Delivery Managers, Technical Leaders, Architects and Product leadership to build trusted engineering relationships and resolve complex delivery challenges.</li> <li>Build a culture of ownership, accountability, continuous improvement and technical excellence.</li> <li>Lead engineering transformation through adoption of AI-native development practices, Agentic SDLC, automation and modern platform capabilities.</li> <li>Develop engineering capability for the region through hiring, succession planning, technical communities and career development.</li> </ul> <p> </p> <h2><strong>What success looks like</strong></h2> <p>You build an organization where:</p> <ul> <li>Engineering Managers grow into exceptional leaders.</li> <li>Teams deliver predictably with a balance of quality.</li> <li>Engineering decisions are driven by data.</li> <li>Customers trust engineering commitments.</li> <li>AI measurably improves engineering productivity and quality.</li> <li>Engineering standards scale consistently across projects and teams.</li> <li>Difficult organizational changes are implemented when required to improve long-term outcomes.</li> </ul> <p> </p> <h2><strong>How about you</strong></h2> <ul> <li>Proven experience leading multiple engineering teams (50+ engineers) through Engineering Managers.</li> <li>Experience operating large-scale software delivery organizations across multiple concurrent projects.</li> <li>Strong understanding of modern software engineering practices including architecture governance, CI/CD, testing strategies, observability, operational excellence and engineering metrics.</li> <li>Demonstrated success building and coaching engineering leaders</li> <li>Experience leading organizational transformation and driving measurable engineering improvements.</li> <li>Strong customer-facing leadership with the ability to build trust while navigating difficult delivery situations.</li> <li>Hands-on understanding of AI-assisted software engineering, developer tooling and Agentic SDLC with the ability to pragmatically introduce these practices across engineering organizations.</li> <li>Excellent communication skills with both executive stakeholders and engineering teams.</li> <li>Bias for ownership, continuous improvement and data-driven decision making.</li> </ul> <p> </p> <h2><strong>Leadership principles</strong></h2> <p>Engineering Directors at Backbase:</p> <ul> <li>Build leaders.</li> <li>Measure outcomes, not activity.</li> <li>Solve systemic problems rather than local optimizations.</li> <li>Raise engineering quality without slowing delivery.</li> <li>Challenge the status quo and continuously improve how engineering works.</li> <li>Embrace AI as an engineering multiplier while maintaining strong engineering fundamentals.</li> </ul>

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