<p>In the journey of your life, your career should make a difference.</p> <p>At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™.</p> <p><strong>About the Role</strong></p> <p>We're looking for a DevOps engineer who takes genuine pride in keeping production systems healthy, secure, and humming. You'll own the infrastructure behind a cutting-edge agentic AI platform — from day-to-day operations to architectural decisions — and operate as a trusted peer on a collaborative platform team. This is a hands-on individual contributor role; the Director title reflects the scope of ownership and independence we expect, not the size of a team you'll manage.</p> <p>This is a fully remote opportunity.</p> <p><strong>What You'll Do</strong></p> <p><strong>Operations & Reliability</strong></p> <ul> <li>Support, monitor, and operate a production agentic AI platform running on AWS</li> <li>Ensure all services are up, responsive, and scaling appropriately under real-world load</li> <li>Own incident response end-to-end — triage, resolve, document, and follow through on prevention</li> <li>Manage infrastructure across multiple AWS accounts spanning production and non-production environments</li> <li>Lead release management and weekly operational rituals to ensure enhancements reach production smoothly</li> </ul> <p><strong>Infrastructure & Automation</strong></p> <ul> <li>Infrastructure as code is the way — we're a team that builds, deploys, and evolves everything through automation.</li> <li>Research and evaluate new solutions to cloud infrastructure challenges; bring recommendations, not just options</li> <li>Enforce engineering best practices with conviction — you understand why doing it right matters, even when shortcuts are tempting</li> <li>Take rough direction, identify and propose solutions, gather feedback, and ship</li> </ul> <p><strong>Security & Compliance</strong></p> <ul> <li>Monitor security tooling and participate in security scans and vulnerability reviews</li> <li>Ensure the platform stays compliant with security and data protection requirements</li> <li>Treat compliance as an engineering concern, not a checkbox exercise</li> </ul> <p><strong>Collaboration & Process</strong></p> <ul> <li>Manage a backlog, track work in flight, and report progress clearly and regularly to stakeholders</li> <li>Collaborate with the platform development team on changes and deployments — you're a peer at the table, not a downstream recipient</li> <li>Participate actively in agile ceremonies: daily standups, sprint planning, and sprint reviews/closures</li> <li>Partner with the platform development on sprint priorities, product backlog, and cross-team dependencies.</li> <li>Surface issues early and proactively; the team shouldn't have to ask how things are going</li> </ul> <p><strong>What You'll Bring</strong></p> <p><strong>Experience</strong></p> <ul> <li>8+ years of hands-on DevOps or platform engineering experience at senior or staff/director level</li> <li>Demonstrated ownership of production SaaS environments — you've been the person on the hook when things break</li> <li>A track record of making sound, independent infrastructure decisions without creating downstream chaos</li> </ul> <p><strong>Technical</strong></p> <ul> <li>Deep AWS expertise, including multi-account management and production SaaS environments</li> <li>Infrastructure as Code fluency in Terraform, AWS CDK, or both</li> <li>Solid software engineering fundamentals — writes production-quality code in Python and <strong>TypeScript</strong></li> <li>Automation-first instincts — uses software to eliminate manual work and prevent future toil</li> <li>Serverless infrastructure experience</li> <li>Centralized logging and log management at scale</li> <li>Metrics, monitoring, alerting, and reporting tooling</li> <li>Experience with structured release management processes</li> </ul> <p><strong>Ways of Working</strong></p> <ul> <li>Highly organized — you run a backlog, track commitments, and communicate status without being asked</li> <li>Proactive by default — you surface problems early and come with a proposed path forward</li> <li>Comfortable in ambiguity — you can take rough direction and figure out the rest</li> <li>Intellectually honest — you share your opinion clearly, then fully support the group's decision</li> <li>Deeply aware of the cost of complexity — you know that complexity can be moved, but it's rarely erased; every decision to add it is a decision you're willing to own long-term</li> <li>You treat engineering as a craft; this work should feel meaningful, not mechanical</li> </ul> <p><strong>Work Environment & Benefits</strong></p> <p>Inizio Evoke offers a fully remote work environment, competitive compensation, and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off.</p> <p><em>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship