<p>Speaker Programs Manager</p> <p><span style="color: #000000;"><strong>Reports To: </strong>Associate Director, Speaker Programs</span></p> <p><span style="color: #000000;"><strong>Department: </strong>Corporate Marketing</span></p> <p><span style="color: #000000;"><strong>Location: </strong>Remote</span></p> <h2><span style="color: #2e4b7a;"><strong>Position Summary</strong></span></h2> <p><span style="color: #000000;">Natera is seeking a detail-oriented and highly organized Speaker Programs Manager to support day to day operations within the Speakers Program Office.</span></p> <p><span style="color: #000000;">Reporting to the Associate Director, Speaker Programs, the Speaker Programs Manager will serve as an operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations:including nomination, contracting, compliance, honorarium and expense processing, and payment.</span></p> <p><span style="color: #000000;">The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or customer success supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment.</span></p> <h2><span style="color: #2e4b7a;"><strong>Key Responsibilities</strong></span></h2> <h3><span style="color: #1f3560;"><em><strong>Operations & Compliance </strong></em></span></h3> <ul> <li><span style="color: #000000;">Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage.</span></li> <li><span style="color: #000000;">Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements.</span></li> <li><span style="color: #000000;">Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner.</span></li> <li><span style="color: #000000;">Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders.</span></li> <li><span style="color: #000000;">Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues.</span></li> <li><span style="color: #000000;">Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes.</span></li> <li><span style="color: #000000;">Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements.</span></li> </ul> <h3><span style="color: #1f3560;"><em><strong>Stakeholder Management</strong></em></span></h3> <ul> <li><span style="color: #000000;">Act as the primary point of contact for field representatives (AMMs and sales teams) and physician speakers on questions related to program requirements, timelines, status, and compliance obligations.</span></li> <li><span style="color: #000000;">Respond to inquiries promptly and accurately, applying a thorough understanding of program policies, SOPs, and applicable healthcare regulations.</span></li> <li><span style="color: #000000;">Contribute to onboarding and training materials to help new field personnel and speakers understand program requirements and workflows.</span></li> </ul> <h3><span style="color: #1f3560;"><em><strong>Honorarium & Expense Management</strong></em></span></h3> <ul> <li><span style="color: #000000;">Manage honorarium and expense reimbursement lifecycle: collect, review, and submit required documentation for payment processing.</span></li> <li><span style="color: #000000;">Submit approved payment requests to Accounts Payable in accordance with established deadlines and contracted payment timelines.</span></li> <li><span style="color: #000000;">Track payment status for each speaker engagement and proactively escalate any delays or discrepancies to Finance and the Associate Director.</span></li> </ul> <h3><span style="color: #1f3560;"><em><strong>Speaker Nomination & Contracting Process </strong></em></span></h3> <ul> <li><span style="color: #000000;">Oversee speaker nomination and contracting process, coordinating across commercial and medical stakeholders to move nominees through vetting, onboarding, and credentialing steps efficiently.</span></li> <li><span style="color: #000000;">Manage contracting workflows in partnership with Legal and Compliance, ensuring fair market value (FMV) compliance, proper documentation, and timely execution of all speaker agreements.</span></li> <li><span style="color: #000000;">Serve as the operational coordinator for speaker onboarding and annual recertification processes, ensuring all requirements are met on time.</span></li> </ul> <h3><span style="color: #1f3560;"><em><strong>Reporting & Operational Support</strong></em></span></h3> <ul> <li>