<h1><strong>Build the Future with Us — Forge & Build is Hiring a Sales Associate</strong></h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>Forge & Build is hiring a <strong>Sales Associate</strong> at our facility in <strong>Monona, IA</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Sales Associate is a critical, front-line, customer-facing role responsible for delivering exceptional in-store customer service. Key responsibilities include managing customer walk-ins, handling incoming calls, processing orders, and supporting outside sales representatives. This position is pivotal in assisting and resolving customer issues to ensure a consistently positive experience, and it serves as an excellent opportunity for learning and career growth within the Forge & Build business.</p> <p><strong>Schedule: </strong>Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (Includes working weekends)</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li style="line-height: 2;">Serve as the first point of contact, providing outstanding customer service, exceeding customer expectations, and maintaining a friendly, professional attitude for walk-ins and incoming calls.</li> <li style="line-height: 2;">Process sales orders, quotes, pricing requests, and apply payments on customer accounts.</li> <li style="line-height: 2;">Responsible for stocking, cleaning, merchandising, and maintaining overall store cleanliness and a safe shopping environment.</li> <li style="line-height: 2;">Assists in unloading merchandise that is received in the store.</li> <li style="line-height: 2;">Maintain strong knowledge of all product lines available at the store and the ability to provide product information.</li> <li style="line-height: 2;">Helps identify new business opportunities by referring potential leads (contractors, builders, developers, homeowners, etc.) to outside sales representatives.</li> <li style="line-height: 2;">Responsible for learning and understanding the BisTrack system, including identifying inventory discrepancies, receiving, and POS tasks.</li> <li style="line-height: 2;">Ensure effective and timely communication to the store and internal clients, developing and providing action items to improve issues with a sense of urgency.</li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong></h4> <ul> <li><strong>Monthly Family Dinner Night</strong> — We treat you <em>and your family</em> to dinner every month, because family comes first. <em>(An employee favorite!) *restrictions apply</em><em><br><br></em></li> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Tool and boot reimbursements (role dependent)<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights, and monthly team dinners<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities<br><br></li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3>About Forge & Build</h3> <p>Forge & Build is a place contractors and customers can access all the materials and hardware they need to get the job done, as well as tech-powered equipment rentals. </p> <p>At its foundation, Forge & Build was started by contractors for contract