IT Asset Specialist

<div class="content-intro"><h2>Who <strong>We Are</strong></h2> <p>Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.</p> <p>Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.</p> <p>We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.</p> <h2 class="PDq2pG_selectionAnchorContainer" data-section-id="o4nw1n" data-start="0" data-end="18">The Way We Work</h2> <p data-start="20" data-end="222">The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:</p> <ul> <li data-section-id="vkpt18" data-start="319" data-end="461"><strong data-start="321" data-end="343">Move with Urgency:</strong> We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li> <li data-section-id="1c7e9p5" data-start="462" data-end="598"><strong data-start="464" data-end="483">Take Ownership:</strong> We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li> <li data-section-id="1wm6yoj" data-start="599" data-end="751"><strong data-start="601" data-end="624">Communicate Openly:</strong> We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li> <li data-section-id="1w7531e" data-start="752" data-end="874"><strong data-start="754" data-end="776">Build Great Teams:</strong> We lead by example, empower others, and create healthy teams where people can do their best work.</li> <li data-section-id="jb6f5l" data-start="875" data-end="1036"><strong data-start="877" data-end="895">Raise the Bar:</strong> We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li> <li data-section-id="12lc0uc" data-start="1037" data-end="1184"><strong data-start="1039" data-end="1059">Think Long-Term:</strong> We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li> </ul> <div class="c-message_actions__container c-message__actions"> </div></div><h2><strong>What You’ll Do</strong></h2> <h3><strong>Asset Management</strong></h3> <ul> <li>Track all on-site assets, including inbound and outbound shipments; maintain accurate records within inventory systems.</li> <li>Maintain accurate records within inventory systems. Contribute to systems, tooling, reporting insights or improve processes</li> <li>Document full asset lifecycle (procurement → deployment → disposal) and own data integrity for asset records and system usage.</li> <li>Conduct regular audits across multiple tracking systems; identify and implement process and reporting improvements.</li> <li>Solve ambiguous/non-routine problems independently, escalating when necessary; drive root-cause fixes and follow-up actions.</li> <li>Oversee maintenance, upgrades, decommissioning, and disposal with procedural compliance.</li> <li>Create and maintain documentation for asset processes and procedures</li> </ul> <h3><strong>Parts & Inventory Administration</strong></h3> <ul> <li>Manage parts inventory (scan items in/out of parts lockers), perform routine audits, and run inventory usage reports.</li> <li>Collaborate with internal teams to maintain appropriate stock levels</li> <li>Coordinate RMAs with vendors and manage escalations to resolution.</li> <li>Act as go-to expert/mentor for Asset related issues at location</li> </ul> <h3><strong>Shipping & Receiving</strong></h3> <ul> <li>Prepare sites for incoming shipments, inspect inbound packages, and log into inventory systems with accuracy.</li> <li>Package and coordinate outbound shipments with delivery partners; maintain detailed shipping records and ensure successful deliveries.</li> <li>Process and securely store incoming hardware with ownership of chain-of-custody documentation.</li> </ul> <h3><strong>Access & Vendor Coordination</strong></h3> <ul> <li>Manage physical and system access via internal data center portals</li> <li>Approve vendor and third-party access requests</li> <li>Coordinate with on-site vendors to ensure project completion</li> <li>Handle RMA escalations and communicate with Operations teams</li> </ul> <h3><strong>Collaboration</strong></h3> <ul> <li>Partner closely with the IT Asset Manager, Data Center Technicians, and Site Manager to align on company-wide asset standards.</li> <li>Ensure alignment with company-wide asset management standards and processes</li> </ul> <h2><strong>What We’re Looking For</strong></h2> &lt