<div class="content-intro"><p><strong>Our Mission<br></strong></p> <p>You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. </p> <p>We’re here to give power to the patient. </p> <p>For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to<strong> </strong>power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.</p> <p>Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from <em>seeking</em> to <em>getting</em>. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.</p> <p>Fixing healthcare starts with fixing access to it. And we're still just getting started.</p> <p> </p></div><h2><span style="font-size: 12pt;"><strong>Your Impact on our Mission</strong></span></h2> <p>Zocdoc’s most important asset is our people. As a Senior Manager of Business Development, you’ll be responsible for creating, managing, and growing strategic partnerships critical to Zocdoc’s growth. This role will initiate and negotiate new partnerships, grow and develop ongoing partner relationships, and manage partner performance with an initial focus on strategic distribution partnerships.</p> <p>The ideal candidate has a proven track record of successfully managing partnerships with large companies, driving measurable growth through external relationships, and thinking strategically about complex business issues. This person should be comfortable owning both new business development and existing partner performance, including identifying opportunities to improve results, expand relationships, and create mutual value for Zocdoc and our partners.</p> <p>This role will be responsible for coordinating cross-functional partnerships in collaboration with various teams across the organization, including product, engineering, marketing, operations, finance, legal, analytics, sales, and leadership. This role will report to the Sr. Director of Business Development.</p> <h2><span style="font-size: 12pt;"><strong>You’ll enjoy this role if you are...</strong></span></h2> <ul> <li>Personally motivated by owning a project or relationship from start to finish. You will manage the entire partner lifecycle from ideation to execution, including partner performance, growth, and long-term relationship management</li> <li>Experienced at building a network, both internal and external to your organization</li> <li>Passionate about finding creative, scalable, and mutually beneficial partner opportunities</li> <li>Commercially and analytically minded. You enjoy understanding what is driving performance, identifying opportunities for improvement, and translating insights into action</li> <li>A strong relationship builder and negotiator. You enjoy finding financially and commercially beneficial terms for new and existing partner agreements</li> <li>Excited about shaping Zocdoc’s strategic direction by identifying innovative opportunities and aligning partnerships with long-term business goals</li> <li>Energized by a mix of new business development, partner management, performance optimization, and cross-functional execution</li> </ul> <h2><span style="font-size: 12pt;"><strong>Your day to day is...</strong></span></h2> <h2><span style="font-size: 12pt;"><strong>Partner Ownership & Relationship Management</strong></span></h2> <ul> <li>Serving as the primary business owner and “go-to” contact for a portfolio of strategic distribution partners, including performance, partner communications, issue resolution, and ongoing engagement</li> <li>Defining and executing on the long-term partner relationship strategy, including knowing which partnerships or opportunities to grow, optimize, or deprioritize</li> <li>Leading recurring partner conversations, business reviews, and strategic check-ins to assess performance, align on goals, and identify areas for improvement</li> </ul> <h2><span style="font-size: 12pt;"><strong>Performance Management & Growth</strong></span></h2> <ul> <li>Monitoring partner performance metrics, engagement levels, and program outcomes to identify trends, diagnose issues, and recommend actions to improve results</li> <li>Identifying opportunities to expand existing partnerships, improve commercial outcomes, and create additional value for partners and Zocdoc</li> <li>Partnering with internal teams and external stakeholders to optimize partnership performance and unlock incremental growth</li> </ul> <h2><span style="font-size: 12pt;"><strong>New Business Development & Inbound Evaluation</strong></span></h2> <ul> <li>Owning distribution partnership opportunities from end to end, including identifying, structuring, negotiating, amending, closing, managing, and growing strategic deals</li> <li>Evaluating inbound partnership opportunities, leading introductory conversations, and determining whether opportunities should be advanced, routed to another owner, or deprioritized</li> <li>Communicating the value propositions and key areas of alignmen