<div class="content-intro"><h3><strong>A</strong><strong>BOUT TIDE</strong></h3> <p>At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.</p> <p>Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.</p> <p>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.</p> <p><strong>Tide facts:</strong></p> <ul> <li>Tide is available for UK, Indian, German and French SMEs</li> <li>Over 2 million members globally and rapidly growing</li> <li>Over $300 million raised in funding</li> <li>3,000 Tideans globally</li> <li>Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026</li> <li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg</li> </ul></div><h3>WHAT WE ARE LOOKING FOR: </h3> <p>This is an exciting opportunity for someone who is passionate about Fraud and Financial Crime, leading teams, and using technology and data to constantly improve processes and service. This position will suit a proven operational team leader who is keen to join a fast growing European-focused Fintech. </p> <p><strong>As a Fraud Investigations Analyst you’ll be:</strong></p> <p><strong> </strong><strong> </strong></p> <ul> <li>Conduct end-to-end investigations into suspected fraud, scams, chargebacks, and financial crime activity</li> <li>Analyse transactions, customer behaviour, and supporting documentation to identify fraud typologies and patterns</li> <li>Review alerts generated by fraud monitoring systems and take appropriate action (account restrictions, closures, clearlisting)</li> <li>Assess source of funds and source of wealth where required</li> <li>Liaise with internal teams to resolve cases efficiently</li> <li>Communicate with external parties such as banks, payment providers, and law enforcement when necessary</li> <li>Make clear, well-reasoned decisions in line with internal policies and regulatory expectations</li> <li>Maintain accurate case notes and investigation records</li> <li>Contribute to fraud prevention initiatives, process improvements, and control enhancements</li> <li>Stay up to date with emerging fraud trends, typologies, and regulatory changes</li> </ul> <p><strong>You’ll be a great fit if:</strong></p> <ul> <li>You have C1 level and above in spoken and written English.</li> <li>You have at least 1 year experience of Fraud, AML, Transaction monitoring or Financial Crime control functions, ideally within a financial services business and have solid understanding of the risks and controls</li> <li>You have good analytical, process and project management skills as well as the ability to make risk-based decisions and/or recommendations</li> <li>You are passionate about driving continuous improvement and managing teams through change </li> <li>You ideally have experience in, or knowledge of UK business banking in an </li> <li>Strong analytical and critical-thinking skills</li> <li>Ability to assess complex information and make sound risk-based decisions</li> <li>Excellent attention to detail and documentation skills as well as good written and verbal communication skills</li> <li>Ability to manage multiple cases and meet deadlines</li> <li>Comfortable working with transaction data, banking information, and investigative tools</li> </ul> <h3>WHAT YOU’LL GET IN RETURN: </h3> <ul> <li>Competitive salary</li> <li>Self & Family Health Insurance</li> <li>Term & Life Insurance</li> <li>OPD Benefits</li> <li>Mental wellbeing through Plumm</li> <li>Learning & Development Budget</li> <li>WFH Setup allowance</li> <li>15 days of Privilege leaves</li> <li>12 days of Casual leaves</li> <li>12 days of Sick leaves</li> <li>3 paid days off for volunteering or L&D activities</li> </ul> <h3>TIDEAN WAYS OF WORKING</h3> <p>At Tide, we champion a <strong>flexible workplace </strong>model that<strong> </strong>supports both in-person and remote work to cater to the specific needs of our different teams. </p> <p>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.</p><div class="content-conclusion"><h3>TIDE IS A PLACE FOR EVERYONE</h3> <p>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from