<p><strong>Senior Product Manager</strong></p> <p><strong>Handbooks, Compliance Learning, and Multi-State Compliance</strong></p> <p><em>Workforce Compliance | Reports to: Senior Director, Product Management | Mitratech US</em></p> <p>At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.</p> <p>For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.</p> <p>As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!</p> <p><strong>About the Team</strong></p> <p>Mitratech Workforce Compliance turns constantly changing labor and employment law into a strategic advantage for US employers of every size. Our ARIES Intelligence Core combines an expert-curated labor law corpus, agentic AI, and certified HR experts to assure compliance everywhere employment law introduces risk: every law, every policy, every employee, from sourcing to termination. We reach employers directly and through partners, including brokers, carriers, PEOs, and HCM and payroll platforms.</p> <p>This role sits on our newly formed Workforce Compliance product team. The team exists to own the customer problem end to end: understanding the buyer, the user, the approver, and the accountable owner behind every compliance job, and shaping one coherent product direction across the portfolio. We build once on shared intelligence and reusable capabilities, we lean on licensed experts for judgment, and we hold ourselves to evidence over opinion. Product managers here decide within their scope, raise concerns while they are still small, and communicate clearly so that decisions get made faster.</p> <p><strong>Job Overview</strong></p> <p>Mitratech is seeking a Senior Product Manager to own the customer problem of keeping a growing, multi-location workforce compliant with the policies, notices, and training the law requires. Your primary products are Handbooks and compliance learning. Your workflow scope covers Multi-State and Jurisdiction Management and Onboarding, excluding I-9 and E-Verify, which is owned by peera.</p> <p>Multi-state compliance and handbook confusion is the single largest theme in our customer and prospect conversations today. Employers who built a business in one state and expanded to three do not know what changed, usually find out after a mistake, and are maintaining a handbook by copy and paste. Brokers and PEOs who deliver that handbook under their own brand cannot always prove it is current or that it is being used. Employees rarely see or acknowledge the policies that protect both sides. Producing a compliant handbook today is time consuming and often requires rounds of revision. We believe that the process should be efficient and that delivering insights to the right system or person at the right time should be paramount.</p> <p>You will own that problem across every channel we sell through: our own product, partner platforms, chat, and authorized agents calling our Intelligence Core. You will decide which customer journeys come first, what the shared handbook engine must do, how policy changes flow into acknowledgments, training assignments, and downstream HR and payroll settings, and how we prove the outcome to the employer and to the partner who sponsored it.</p> <p><strong>What you will own</strong></p> <ul> <li>Handbooks: intake, policy selection and assembly from verified content, multi-state and section-level editing, review and human approval, versioning, publication, and portability of the employer's handbook across sponsor and broker changes</li> <li>Learn and Compliance Learning: mandated training (harassment prevention, safety, and similar) assigned and tracked against the jurisdictions where employees actually work, and the proof of completion that goes with it</li> <li>Multi-State and Jurisdiction Management: the employer's jurisdiction footprint as a shared, reusable input that triggers the right policies, notices, training, and alerts when a workforce crosses a state line or a headcount threshold</li> <li>Onboarding (excluding I-9 and E-Verify): new-hire state reporting, wage theft prevention notices, and handbook and policy acknowledgment at hire and at every policy update</li> <li>The post-approval loop: distribution to employees, acknowledgment tracking, manager guidance, and a human-reviewed handoff of policy changes to payroll and HRIS configuration</li> <li>How these experiences show up inside partner platforms and through the Intelligence Core API, with attribution that travels with our content</li> </ul> <p><strong>Essential Duties & Responsibilities</strong></p> <p><strong>Own the customer problem</strong></p> <ul> <li>Be the person in the company who knows the most about how a multi-location employer, an HR generalist, a broker account manag