SVP, Global Delivery

<div class="content-intro"><h3><strong>Who We Are</strong></h3> <p>VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a <strong>Human First</strong> philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. </p> <p>VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. </p> <p>For more information, please visit <a href="http://www.vml.com/" data-outlook-id="d4b7d1c3-8ad6-4b6d-ab45-d3cb5a3aebe1">www.vml.com </a>and follow along on <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__urldefense.com_v3_-5F-5Fhttps-3A_www.linkedin.com_company_vml_-5F-5F-3B-21-21JboVxjCXSME-21OhlpCfbkl1UcWPwns1-2DGtvHOzFh0QwHV49fsPgGw-2DVCCU1bCg8aQFI9vN-2Dy-2DVwaQcITH2j2XKzGKBIFRLYf2AUWVYY1dFGK6-24&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zouFnm4jZMgDFaYF1uVcRY3rbgHWPca_luUrBUkT6Yc&m=QzcCgXCAOjzj5hiU48_CKOdHRSJ4_YpuqfviT9yjlzH5VrkzySTZ-WaQXlYAnj4W&s=jJ7q5V70u9oUx7ONPm5jC3IK8y6vxDilX6BGTlqlWlA&e=" data-outlook-id="a3ef68bf-16fb-4ebc-9ca9-406007d6cefc">LinkedIn</a> #WeAreVML.</p></div><p>WPP ENTERPRISE SOLUTIONS</p> <p>SVP, Global Delivery</p> <table width="100%"> <tbody> <tr> <td width="25%"> <p><strong>Reports to</strong></p> </td> <td> <p><strong>Global Chief Delivery Officer (CDO)</strong></p> </td> </tr> <tr> <td> <p><strong>Function</strong></p> </td> <td> <p>Global Delivery, WPP Enterprise Solutions (ES)</p> </td> </tr> <tr> <td> <p><strong>Scope</strong></p> </td> <td> <p>Global Delivery Network (GDN), hub economics, resourcing, and routing across farshore and nearshore hubs</p> </td> </tr> <tr> <td> <p><strong>Travel</strong></p> </td> <td> <p>Approximately 25%, primarily to hub locations and regional leadership meetings</p> </td> </tr> </tbody> </table> <p> </p> <h1>Role Purpose</h1> <p>This role oversees the mechanics of the network: the commercial logic that makes hubs viable (cost-plus pricing, margin consistency, cost-to-serve targets) and the operational systems that route work to the right place (capacity visibility, the resourcing watchtower, casting standards applied jointly with pillar leads). It's a role for someone who can move fluidly between a commercial conversation with Finance, a delivery conversation with a hub lead, and a process conversation about how work actually gets scoped, staffed, and delivered across a global network.</p> <p>The role carries direct accountability for data and delivery success across the GDN, including close, ongoing work with the Finance and Commercial teams to keep hub economics, budgets, and routing logic consistent as funding and market structures evolve.</p> <h1>Key Responsibilities</h1> <h2><strong>Hub Economics and Commercial Model</strong></h2> <ul> <li>Own cost-plus pricing logic and cost-to-serve targets across all hubs, keeping economics consistent from one hub to the next rather than negotiated case by case.</li> <li>Partner with Finance and the commercial team on margin tracking, pricing structures, and the commercial packaging of delivery offerings.</li> <li>Flag margin risk transparently when commercial terms and delivery cost assumptions drift apart, before it becomes a Finance surprise.</li> </ul> <h2><strong>Budget and Funding Alignment</strong></h2> <ul> <li>Own delivery's side of budget and funding cycles, ensuring changes to funding and market structures are reflected accurately in hub cost-to-serve and routing decisions.</li> <li>Partner closely with the Finance and Commercial teams as the delivery-side counterpart on budget planning and hub economics.</li> <li>Maintain continuity of delivery data and reporting through budget and funding transitions, so nothing is lost or misattributed as structures shift.</li> </ul> <h2><strong>Resourcing and Global Routing</strong></h2> <ul> <li>Own the resourcing watchtower from a commercial and financial standpoint: the economics behind capacity, cost-to-serve, and routing decisions across all hubs, and the performance of the watchtower as a function.</li> <li>Act as the internal stakeholder accountable for the watchtower's performance, while cross-functional team member serves as its face to most markets, running the day-to-day routing recommendations regional and market decisionmakers see.</li> <li>Build and maintain visibility into hub capacity, skill coverage, and utilization, so routing decisions are based on real data rather than habit or convenience.</li> <li>Apply casting standards jointly with pillar leads, ensuring routing reflects best fit rather than a default to whichever market or hub is most familiar.</li> <li>Retain clarity that the watchtower informs routing decisions; regional and ma