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Event Assistant

highspiritshospitality · Greenville, United States
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About Us Join a Team That’s Anything But Ordinary At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 100 part-time team members, we produce more than 1,000 events a year—and we’re just getting started. We believe in delivering exceptional customer service and building a team culture that’s nothing short of REMARKABLE. Our Values: We are... • Radically Inclusive • Embracing Individuality • Making Life Fun • Active Learners • Responsible Citizens • Keepin' It Real • Ahead of the Curve • Bold • Leading with Heart • Exceeding Expectations Everyday Job Purpose Our Event Assistant is an entry-level, growth-focused hybrid role that blends event planning support, operational ownership, and event-day venue leadership. Each Event Assistant is assigned a primary area of responsibility for approximately 20–25 hours per week, while using the rest of the time for event shifts and contributing to general operations support. Every 6 months, team members rotate into a new area so they can build experience across client communication, systems, staffing, event readiness, and equipment preparedness. This role is designed for someone who wants to learn the industry from multiple angles and grow into future opportunities in event planning, sales, operations, or venue management. What You’ll Own • Own a designated rotation area for 6 months and complete that work with accuracy, urgency, and follow-through. • Own polished event-day execution on assigned shifts by helping manage the venue, supervise staff, support clients and vendors, and maintain company standards. • Own general operations support outside your rotation area when needed, including teamwork across departments, special projects, and venue readiness tasks. • Own your growth by learning multiple sides of the business and building readiness for advancement as higher-level roles become available. Rotation Areas & Job Duties - 6 month rotations • Venue Preparedness & Cleanliness: Focus on building readiness, cleanliness, and presentation across venue and warehouse spaces. Complete resets, deep cleaning, organization, supply checks, and related tasks that help keep facilities polished and event-ready. • Equipment Preparedness: Focus on preparing, organizing, tracking, and maintaining event equipment and supplies so teams have what they need for upcoming events. Support inventory accuracy, pulling equipment, staging materials, and identifying readiness issues early. • Client Communication & Meetings: Focus on client communication, meeting coordination, and invoice management. Respond promptly and professionally to client needs, keep records updated, support scheduling, and help administrative details move forward accurately. • Vendor Approvals & Systems Management: Focus on event vendor approvals and maintain the accuracy of our technology systems. Help maintain complete event records, process approvals, update workflows, and ensure key planning information is organized and current. • Staff Preparedness: Focus on staff readiness by writing task lists, ordering security, and reviewing final staffing plans. Help ensure events are properly staffed, team expectations are clear, and staffing-related details are confirmed before event execution. Venue & Event Management Expectations (40% of workload) • Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and helping ensure events run smoothly, safely, and to company standards. • Serve as the primary on-site point of contact for clients, guests, vendors, and contractors, responding calmly and professionally to changing needs, operational issues, and event concerns. • Monitor vendors, contractors, and staff for safety violations and compliance concerns—particularly in food service, alcohol service, and life safety areas—and address or escalate issues promptly. • Complete physical event work, including setup, breakdown, resets, and cleaning tasks, while staying attentive, flexible, and responsive throughout the event. Professional Standards & Company Expectations • Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed. • Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others. • Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business. • Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed. • Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards. • Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change. • Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed. • Submit digital documents, reports, checklists, receipts, and other required records accurately and on time. • Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate. • Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated. • Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality. • Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace c

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