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Regional Merchant Lead

doordashusa · Salt Lake City, UT · San Francisco, CA
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<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line.</p> <p><strong><em>This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed.</em></strong></p> <h2><strong>About the Role</strong></h2> <p>As a <strong>Regional Merchant Lead (Outside Sales Representative)</strong>, you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. </p> <p>You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. </p> <p>This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.</p> <h2><strong>You're excited about this opportunity because you will…</strong></h2> <ul> <li>Have a passion for SMB businesses and the restaurant industry</li> <li>Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements</li> <li>Excel in a transactional deal cycle and closing new business within days</li> <li>Use creative strategies in sales processes and prospect outreach</li> <li>Share on-the-ground insights with sales leadership and operations team</li> <li>Mentor teammates on how to be the best version of themselves after establishing yourself in the role</li> <li>Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)</li> </ul> <h2><strong>We're excited about you because you have…</strong></h2> <ul> <li><strong>2+ years</strong> of experience in a closing sales role, preferably in an outside sales or field-forward environment</li> <li>The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days</li> <li>Consistently exceeded KPIs and sales target through disciplined activity and strong execution</li> <li>Experience selling multi-product solutions and tailoring your pitch to each merchant</li> <li>Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking</li> <li>Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects</li> <li>Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps).</li> </ul> <p> </p> <p style="font-weight: 500;">Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p> <p>We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> from August 21, 2023, through December 21, 2023, and resumed using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> again on June 29, 2024.</p> <p>The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: <a style="text-decoration: underline;" href="https://getcovey.com/nyc-local-law-144">Covey</a></p><div class="content-conclusion"><h2>About DoorDash</h2> <p>At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.<br><br>DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing com

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