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Global Partner Programs and Operations Manager

nozominetworks · United States · Remote
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<div class="content-intro"><p>Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.</p> <p>We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.</p></div><p><span data-contrast="auto">As the Global Partner Programs and Operations Manager, you will own the Nozomi Networks Partner Program end to end: its structure, benefits, incentives, policies, and the operational processes behind it. You will turn strategy into clear, scalable frameworks that partners understand and internal teams can execute, working across Sales, Marketing, Legal, Finance, Deal Desk, Enablement, and RevOps to make Nozomi the easiest and most rewarding OT/IoT security vendor to partner with.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="auto">You could be the next "Nozomier"! If this sounds like you, read on.</span><span data-ccp-props="{"335559739":120}"> </span></p> <h2><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">In this role you will:</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":120}"> </span></h2> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div><span data-contrast="auto">Define partner program strategy and roadmap: </span><span data-contrast="auto">own the multi-year partner program strategy and roadmap, benchmarked against competitive OT/IoT and adjacent security vendor programs, and translate it into scalable frameworks that partners understand and internal teams can execute.</span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div><span data-contrast="auto">Develop new program tracks:</span><strong> </strong><span data-contrast="auto">shape distributor program tiers and economics, and emerging programs such as an Authorized Assessment Partner track, from business case through launch.</span><span data-ccp-props="{"335559739":60}"> </span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div>Own tier design and governance:<strong> </strong><span data-contrast="auto">design and own the partner tier model end-to-end (e.g., Elite, Advantage) — qualification criteria (revenue, certifications, investment), benefits, and discount structures across all regions and partner types — including advancement/demotion mechanics, an annual tier review cadence, and a partner-facing tier scorecard.</span><span data-ccp-props="{"335559739":60}"> </span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div><span data-contrast="auto">Capture the voice of the partner</span><strong><span data-contrast="auto">: </span></strong><span data-contrast="auto">run a structured partner feedback cadence — a partner advisory council, NPS/CSAT, or similar mechanism — that feeds directly into tier and benefit design.</span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div><span data-contrast="auto">Own partner enablement: </span><span data-contrast="auto">design and maintain the partner enablement curriculum (sales, technical, and certification tracks), define the competency and certification requirements tied to each tier, and manage the partner LMS content calendar, partnering with the Enablement team on delivery.</span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <div><span data-contrast="auto">Own the partner ecosystem, portal, and PRM experience:</span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto">treat the partner portal as a product — owning content strategy, the self-service resource center, deal-registration workflow, and UX/roadmap in partnership with IT and the PRM vendor.</span></div> </li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}"

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