<h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>About Comfrt: </strong></span></span></h2> <p><span style="font-size: 12pt;">We are a mental wellness-focused apparel brand dedicated to creating products that provide comfort and ease anxiety. Our mission is to build an authentic community where our retail stores serve as a welcoming space for everyone to find their "comfort zone."</span></p> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>About the Role: </strong></span></span></h2> <p><span style="font-size: 12pt;">As a Sales Associate, you are the primary connection between our brand and our community. You are responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. We prioritize a people-first approach, treating every customer with empathy, kindness, and professional expertise. We are offering $16-$18/hr for this role based on experience.</span></p> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>Key Responsibilities:</strong></span></span></h2> <h3><span style="font-size: 12pt;"><strong>Customer Experience & Sales</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Brand Ambassador:</strong> Act as a representative of the brand, adhering to styling and service standards while sharing our mission with every guest.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Relationship Building:</strong> Develop lasting customer relationships through personalized service, product expertise, and styling advice.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Drive Results:</strong> Meet or exceed individual and team sales goals and KPIs (Key Performance Indicators) by providing tailored product recommendations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Active Selling:</strong> Maintain high energy on the floor, managing multiple customers simultaneously and adapting selling techniques to meet business needs.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Social Media & Engagement</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Digital Interaction:</strong> Assist in brand-led social media initiatives and in-store activations to engage our online and local communities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Short-Form Content:</strong> Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Operations & Visual Standards</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Inventory Flow:</strong> Support daily operational tasks including receiving shipments, processing inventory, and managing product movement (must be able to lift up to 40 lbs).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Replenishment:</strong> Ensure the sales floor is consistently stocked and organized to maintain brand visual standards.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Transaction Processing:</strong> Efficiently handle all point-of-sale (POS) functions, including purchases, returns, exchanges, and online order pickups.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Maintenance:</strong> Keep the sales floor and stockroom clean, safe, and organized according to company policy.</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Teamwork & Professionalism</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Collaboration:</strong> Foster a positive, trust-based work environment by supporting teammates in all functional areas.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Development:</strong> Participate in training programs and brand initiatives; be open to feedback to continuously improve performance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Professionalism:</strong> Maintain a calm and professional demeanor, especially during high-traffic periods.</span></li> </ul> <h2><span style="text-decoration: underline;"><span style="font-size: 12pt;"><strong>Qualifications: </strong></span></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Previous experience in retail, customer service, or a fast-paced environment is preferred.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong verbal communication and interpersonal skills.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to work a flexible schedule, including weekends and holi