<div style="font-family: 'Segoe UI'; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;"> <div style="font-family: 'Segoe UI'; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;"> <h1>Enrollment Specialist</h1> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Worksite Benefit Services</strong> | <strong>Remote</strong> | <strong>Seasonal Part-Time</strong></div> <h2>Why This Role Matters</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a Benefit Counselor, you'll play a critical role in helping employees understand and confidently select the benefits that best meet their needs. Through clear communication, patient guidance, and benefits expertise, you'll help create a positive enrollment experience that empowers employees to make informed decisions about their healthcare, financial protection, and overall well-being.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> </div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In this role, you'll support enrollment projects for a variety of employee groups while serving as a trusted resource throughout the enrollment process. You'll work closely with employees, enrollment teams, and benefit administration platforms to answer questions, resolve issues, and ensure accurate, efficient enrollments. During peak enrollment periods, flexibility to support evening and weekend schedules is essential to meeting client and employee needs.</div> <h2>How You'll Make an Impact</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Educate employees on available benefit plans, coverage options, eligibility requirements, and enrollment deadlines.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Guide employees through the enrollment process using designated enrollment platforms and carrier systems.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Answer benefit-related questions with professionalism, accuracy, and empathy to help employees make informed decisions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Troubleshoot enrollment issues and technical challenges to ensure a smooth enrollment experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Advocate for employees by identifying concerns, escalating issues when necessary, and supporting timely resolutions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Maintain current knowledge of benefit plans, enrollment requirements, compliance considerations, and industry best practices.</li> </ul> <h2>Who You Are</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A confident communicator who can explain benefits information clearly to a wide range of audiences.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Patient, customer-focused, and committed to delivering a positive employee experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Comfortable speaking with employees at all levels, from frontline staff to executive leadership.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Detail-oriented and accurate when working through enrollment questions and benefit information.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Resourceful and solutions-focused when troubleshooting enrollment issues.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Adaptable and able to manage changing priorities during busy enrollment seasons.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Self-motivated and effective in a remote work environment.</li> </ul> <h2>What You Bring</h2> <h3>Day One:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">High school diploma or GED.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Minimum of 6 months of employee benefits enrollment experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience working with enrollment software platforms and carrier benefit systems.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Active insurance licenses required for all states associated with assigned enrollment projects.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong understanding of employee benefits, enrollment processes, coverage options, and eligibility requirements.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent verbal communication and presentation skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong customer service skills with the ability to provide supportive, accurate, and professional assistance.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to troubleshoot enrollment platform issues and guide employees through system-based enrollment processes.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong attention to detail and commitment to accuracy.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to work evenings and weekends as needed to support enrollment schedules.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to work remotely while maintaining professionalism, responsiveness, and productivity.</li> </ul> <h3>Valuable Additions:</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experi