Jewelry Quality Control Specialist Designation: Jewelry Quality Control Specialist Location: BKC, Mumbai, India (On-site) Key Responsibilities: • Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment. • Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection • Log the outcomes with supporting images and comments. • Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day. • Ensure jewellery matches approved CADs, customer specifications, and design requirements. • Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects. • Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance. • Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards. • Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience. What You'll Need • 3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control. • Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing. • Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship. • Ability to identify manufacturing defects and recommend appropriate corrective actions. • Experience working directly with jewellery manufacturers and suppliers. • Strong attention to detail and a process-oriented approach. • Excellent problem-solving and root cause analysis skills. • Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards. • Good communication skills and the ability to work collaboratively across cross-functional teams. • Experience with export quality standards for jewellery. • Comfortable using internal systems, spreadsheets, and quality documentation tools. What Success Looks Like • High first-pass quality acceptance rates. • Reduction in recurring supplier quality issues. • Strong supplier relationships and continuous quality improvements. • Accurate and timely quality inspections. • Consistently high customer satisfaction through exceptional product quality. • Proactive identification and resolution of quality risks before shipment. • Consistently meets productivity and turnaround time targets while maintaining high quality standards. What You'll Get • Competitive salary and benefits. • Flexible working hours. • Opportunity to work in one of the world's fastest-growing jewellery technology companies. • Exposure to thousands of bespoke and catalogue jewellery designs across global brands. • Work closely with international suppliers and cross-functional teams. • A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.