As part of the IFS Ultimo team, the Business Operations Manager will partner closely with the CRO for North America and senior sales leaders to drive strategic decision-making and business operations execution across a high-growth SaaS business.  This role sits at the intersection of strategy, operations, and commercial execution, supporting initiatives such as forecasting, go-to-market (GTM) planning, Quarterly Business Reviews (QBRs), and sales policy. You will translate data into insights, insights into decisions, and decisions into scalable processes that support sustained growth.  Key Responsibilities: • Own the business operating rhythm including pipeline councils, performance reviews, and QBRs. • Own and support sales forecasting, including pipeline assessment and scenario planning (worst case, best case) to support leadership decision-making.  • Support the GTM planning process as part of the annual sales strategy cycle, including segmentation, resource allocation, territory design, coverage models, and quota setting. • Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corrective actions and strategic priorities. • Partner across Finance, Product, Marketing, and Sales Operations to align on revenue priorities. • Lead the design and execution of key strategic initiatives in North America, ensuring follow-through from concept to measurable business outcome. What You’ll Gain  • A high-impact role within a scaling, high-growth SaaS organisation.  • Direct exposure to executive leadership and strategic decision-making.  • The opportunity to shape GTM and commercial strategy.  • A collaborative environment focused on learning, ownership, and continuous improvement.  Key Competencies  • Strong strategic and analytical thinking with the ability to move between detail and big-picture perspectives.  • Highly structured and organised, able to manage multiple priorities in a fast-paced, high-growth environment.  • Commercially minded, with a clear understanding of SaaS GTM motions and revenue drivers.  • Confident communicator, able to influence senior stakeholders with data-driven insights.  • Proactive problem-solver who thrives in ambiguity and enjoys building scalable solutions.  Qualifications  Essential:  • 5+ years of experience in Business Operations, Strategy, RevOps, Consulting, or a similar role, ideally within a SaaS company.  • Proven experience supporting executive leadership and drivind data-driven decision making. • Bachelor’s degree • Advanced proficiency in Excel and PowerPoint  • Experience working with Hubspot CRM    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer