accenturefederalservices · Springfield, VA · Springfield, Virginia, United States
<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p> </p> <p><strong>Job Description</strong></p> <p>Leads user interface and user experience design activities for the Hadlock contract, architecting intuitive, accessible, and mission-focused digital experiences across ServiceNow, custom applications, and enterprise platforms. Provides strategic UX leadership establishing design systems, interaction patterns, and usability standards while mentoring design teams and ensuring solutions meet federal accessibility requirements and user needs. Drives user-centered design practices integrating research, prototyping, and validation throughout the development lifecycle.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Leads end to end UX design processes including user research, persona development, journey mapping, wireframing, and prototyping</li> <li>Architects design systems and component libraries ensuring consistency across applications and platforms</li> <li>Conducts user research activities including interviews, surveys, usability testing, and analytics analysis</li> <li>Develops high fidelity mockups, interactive prototypes, and design specifications using Figma, Adobe XD, or Sketch</li> <li>Designs ServiceNow portal experiences, service catalog interfaces, and custom application UIs</li> <li>Establishes UX standards and design patterns aligned with federal accessibility requirements (Section 508, WCAG 2.1)</li> <li>Leads usability testing sessions analyzing findings and driving iterative design improvements</li> <li>Mentors mid-level and junior UX designers on design methodologies, tools, and best practices</li> <li>Collaborates with product owners, developers, and stakeholders translating requirements into user-centered designs</li> <li>Develops information architecture including navigation structures, content organization, and workflow designs</li> <li>Creates design documentation including style guides, pattern libraries, and interaction specifications</li> <li>Ensures responsive design approaches supporting desktop, tablet, and mobile experiences</li> <li>Advocates for user needs balancing usability, accessibility, and technical feasibility</li> </ul> <p><strong>Here's What You Need</strong></p> <ul> <li>8 years of UI/UX design experience with proven expertise in enterprise application design and user research</li> <li>federal experience</li> <li>Location & Work Requirements: Northern Virginia area. This position requires onsite presence at the contractor facility 4 to 5 days per week.</li> </ul> <p><strong>Bonus Points If You Have</strong> </p> <ul> <li> ServiceNow CSA, ServiceNow UI/UX certifications, Google UX Design Certificate (or equivalent)</li> </ul> <p><strong>Security Clearance</strong></p> <ul> <li>An active TS/SCI is required and must be willing to obtain polygraph</li> </ul> <p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <p><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of <strong>California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia</strong></span></span><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. </span></span><a class="Hyperlink SCXW225111203 BCX8" href="https://www.accenture.com/us-en/careers/your-future-rewards-benefits" target="_blank"><span class="TextRun Underlined SCXW225111203 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW225111203 BCX8" data-ccp-charstyle="Hyperlink">You can find more information on benefits here.</span></span></a><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8"> We accept