<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><p>This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience.</p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #000000; background-color: transparent;"><strong>Position Highlights: </strong></span></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Full-Time Hybrid : Monday-Friday 8:30-5:00 PM EST </span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Location: This role will be performed at various locations in between St. Petersburg to Land O' Lakes territory </span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Front Desk support assisting with patient walk in s and <span style="color: #000000; background-color: transparent;">along with by taking calls from patients</span></span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Processing medical records from patients, insurance companies, and attorneys to provide medical records status</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Documenting information on multiple platforms using two computer monitors.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Preferred Customer Service and Data Entry and Release of Information experience</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement </span></li> </ul> <p> </p> <p><strong>You will:</strong></p> <ul> <li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li> <li>Maintain confidentiality and security with all privileged information.</li> <li>Maintain working knowledge of Company and facility software.</li> <li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li> <li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li> <li>Assist with additional work duties or responsibilities as evident or required.</li> <li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li> <li>Responsible for managing patient health records.</li> <li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li> <li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li> <li>Ensures medical records are assembled in standard order and are accurate and complete.</li> <li>Creates digital images of paperwork to be stored in the electronic medical record.</li> <li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li> <li>Answering of inbound/outbound calls.</li> <li>May assist with patient walk-ins.</li> <li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li> <li>May schedules pick-ups.</li> <li>Assist with traini