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Sr. Director, Software Engineering - Digital Product Engineering

scoutmotors · Charlotte, North Carolina, United States; San Ramon, California · Charlotte, NC · San Ramon, California, United States
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<div class="content-intro"><p>Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.</p> <p>But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.</p> <p>The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.</p> <p>At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.</p> <p>Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!</p></div><h4>Overview</h4> <p>As the Senior Director, Digital Product Engineering, you will lead Scout Motors' Digital Product Engineering organization responsible for delivering and operating the software platforms that power the complete customer lifecycle, from vehicle discovery and purchase through ownership and service.</p> <p>This role is accountable for engineering strategy, organizational effectiveness, technology execution, platform scalability, reliability, security, and operational excellence across customer-facing and business-enabling digital products.</p> <p>You will lead a multidisciplinary engineering organization through a team of Directors and senior engineering leaders while partnering closely with Product, Customer Experience, Commercial, Marketing, Operations, Vehicle Engineering, Manufacturing, IT, and executive leadership.</p> <p>As a senior leader, you will define long-term technology strategy, scale engineering talent and operating models, drive technical excellence, and ensure Digital Products can support Scout's growth objectives and direct-to-consumer business model.</p> <p>This leader will also define the organization's approach to AI-enabled software engineering and AI-native digital products, ensuring both the development organization and the products it builds leverage advances in generative AI, autonomous agents, and intelligent workflows to improve customer experiences, business operations, and engineering productivity.</p> <p><strong>Organizational Scope</strong></p> <p>This role provides leadership and oversight for the following software engineering organizations:</p> <ul> <li><strong>Sales Software Engineering</strong> <ul> <li>Responsible for vehicle reservation, configuration, ordering, financing, checkout, payments, trade-in, and digital commerce capabilities.</li> </ul> </li> <li><strong>Aftersales Software Engineering</strong> <ul> <li>Responsible for ownership experiences including service scheduling, maintenance, warranty, accessories, customer support integrations, roadside assistance experiences, and post-purchase customer engagement platforms.</li> </ul> </li> <li><strong>User Experience Software Engineering</strong> <ul> <li>Responsible for customer-facing web and mobile experiences including brand engagement, product discovery, customer identity, account management, connected vehicle applications, and end-to-end digital customer journeys.</li> </ul> </li> <li><strong>Utility Tools Software Engineering</strong> <ul> <li>Responsible for internal applications, developer productivity tools, shared services, integrations, automation platforms, engineering enablement, platform operations, and common technical capabilities that support the broader Digital Product organization.</li> </ul> </li> </ul> <p><strong><br>What you’ll do</strong></p> <p>Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:</p> <h4>Organizational Leadership</h4> <ul> <li>Lead and scale multiple software engineering organizations through a team of Directors, managers, and senior technical leaders.</li> <li>Establish organizational strategy, operating models, staffing plans, budget priorities, and delivery governance.</li> <li>Build a high-performing engineering culture focused on accountability, ownership, quality, innovation, and continuous improvement.</li> <li>Develop engineering leaders and strengthen succession planning across the organization.</li> <li>Foster strong cross-functional partnerships across Product, Design, Data, IT, Commercial, Customer Experience, and Operations teams.</li> </ul> <h4>Engineering Strategy & Architecture</h4> <ul> <li>Define and execute the long-term engineering vision supporting Scout's digital ecosystem.</li> <li>Establish technology standards, architecture princ

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