<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the role </strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We are looking for an IT Support Specialist for our team in Madrid who can help us support our employees all around the globe. The tasks consist on the following:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Service Desk & Helpdesk: Preparing laptops for new employees and provide onsite and remote support to our employees globally, both with Windows and macOS.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Plan, design and develop our IT environment and any processes that can be automatized.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Prepare the onboarding and IT material for new employees.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage our Google systems and licences.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Manage tech material</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support and maintenance of audiovisual equipment in meeting rooms.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support our offices around the world.</span></li> <li data-stringify-indent="0" data-stringify-border="0">Collaboration and maintenance of the quality and environmental management system.</li> <li data-stringify-indent="0" data-stringify-border="0">Make proper use of the resources provided by the organization.</li> <li data-stringify-indent="0" data-stringify-border="0">Carry out appropriate segregation of waste.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"> </li> </ul> <p><strong><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">About you</span></strong></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">+1 year of experience in a similar position.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Good communication skills in English and Spanish (other languages are welcome).</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience installing and managing networks is desirable</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience in a fast-paced environment would be a plus.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Desirable to have knowledge about Jira or other ticketing tools.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Be decisive and organised.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Love being part of a dynamic team in a growing company.</span></li> </ul> <p> </p> <p><strong style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Benefits & Perks:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Attractive compensation package consisting of base salary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Opportunity to have a real impact in a high-growth global category leader</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">40% discount on all Fever eve