a16z · Menlo Park, California, United States; San Francisco, California, United States · San Francisco, California, United States
<p><span style="font-family: 'times new roman', times, serif;">Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs <a href="https://a16z.com/news-content">building the future</a> through technology. We are <a href="https://a16z.com/portfolio">stage agnostic</a>. We invest in seed to venture to <a href="https://a16z.com/growth/">growth-stage technology</a> companies, across <a href="https://a16z.com/ai/">AI</a>, <a href="https://a16z.com/bio-health/">bio + healthcare</a>, <a href="https://a16z.com/consumer/">consumer</a>, <a href="https://a16z.com/enterprise/">enterprise</a>, <a href="https://a16z.com/fintech/">fintech</a>, <a href="https://a16zfrontier.com/">frontier</a>, <a href="https://a16z.com/games">games</a>, and companies building toward <a href="https://a16z.com/american-dynamism/">American dynamism</a>. a16z has $100B+ under management across multiple funds.</span></p> <p><span style="font-family: 'times new roman', times, serif;">We’ve established a team that <a href="https://a16z.com/about/">is defined by</a> respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in <a href="https://a16z.com/portfolio/">companies</a> like Anduril, Airbnb, Coinbase, Cursor, Databricks, Deel, Figma, GitHub, Roblox, SpaceX, and Stripe. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.</span></p> <h2><span style="font-family: 'times new roman', times, serif;">The Role</span></h2> <p><span style="font-family: 'times new roman', times, serif;">As an IT Engineer, you will architect, build, and operate the systems, infrastructure, and platforms that power the firm. Based in our San Francisco or Menlo Park office, you will serve as an escalation point for complex technical issues, spending the majority of your time on engineering initiatives, infrastructure projects, and security programs that strengthen the firm's technology foundation.</span></p> <p><span style="font-family: 'times new roman', times, serif;">The ideal candidate brings a builder's mindset — passionate about designing reliable, automated, and secure systems. Low ego and agility are key. You apply rigor while leading a complex SaaS integration project or building a new automation pipeline with collaborators spread across US timezones.</span></p> <p><span style="font-family: 'times new roman', times, serif;">You possess the technical depth to analyze and resolve complex, multi-layered issues, and the communication skills to convey findings clearly — in writing or in person. You will work independently on many tasks but understand the importance of constant communication and collaboration to ensure you're in sync with the priorities of the larger team.</span></p> <p><span style="font-family: 'times new roman', times, serif;">You must have deep technical knowledge across various domains including MacOS, Windows, iOS, and Android. Experience across a breadth of SaaS applications like Okta, Google Workspace, and Slack are required. You will have experience supporting fleets of endpoints, IT and networking infrastructure, and complex, multi-vendor IT environments. </span></p> <p><span style="font-family: 'times new roman', times, serif;">This role requires an in-office presence 4 days a week, with flexibility between our San Francisco, CA and Menlo Park, CA offices, with occasional travel to either location as needed.</span></p> <h2><span style="font-family: 'times new roman', times, serif;">To join our team, you should be excited to:</span></h2> <ul> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Design, implement, maintain, and secure all IT systems and the entire SaaS software stack in our environment</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Lead IT projects, coordinating cross-functional and distributed teams and ensuring timely and successful delivery</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Uphold, enforce and improve the firm's IT security posture through diligent and rigorous planning and execution of all IT activities</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Build and scale IT automations using workflow builder tools, scripting, and APIs — proactively eliminating manual toil and improving operational leverage across the firm</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Architect and evolve the firm's endpoint management, identity, and access control platforms (e.g. Jamf/Kandji, Okta, Intune)</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Manage vendor relationships for support and staying abreast of latest developments</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;">Author and publish high quality documentation and knowledge base articles that serve IT peers and end users</span><