<div class="content-intro"><h2 data-pm-slice="1 1 []">About Crunchyroll</h2> <p>Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.</p> <p>Join our team, and help us shape the future of anime!</p></div><h2>About the role</h2> <p>The Senior Content Analyst, Standards & Practices reviews and analyzes anime, manga, and other content to determine appropriate ratings, classifications, descriptors, and audience advisories across multiple markets.</p> <p>Working within established Standards & Practices guidelines, rating frameworks, and escalation protocols, the analyst independently handles recurring content-review assignments and applies developing professional knowledge to cases that may require interpretation and judgment.</p> <p>The role maintains accurate ratings and content metadata, conducts research, documents decisions, and collaborates with team members to support consistent rating outcomes. Complex, novel, or high-risk matters are escalated to experienced team members or department management for guidance and final determination.</p> <h3>Core Areas of Responsibility</h3> <h3><strong>Content Review and Classification</strong></h3> <ul> <li>Screen new simulcast titles, library content, digital manga, and other assigned content.</li> <li>Prepare accurate and detailed content notes describing relevant visual, audio, narrative, and thematic elements.</li> <li>Analyze content to determine appropriate ratings, classifications, content descriptors, and audience advisories for multiple regions.</li> <li>Apply established internal standards, documented rating criteria, regulatory guidance, and market-specific requirements to assigned content.</li> <li>Complete routine rating and classification decisions independently within established guidelines.</li> <li>Recognize content that is unusual, ambiguous, particularly sensitive, or outside existing guidance and escalate it for further review.</li> <li>Document the reasoning and supporting evidence for rating and advisory recommendations.</li> <li>Perform quality checks to confirm that ratings, descriptors, and advisories accurately reflect the reviewed content.</li> </ul> <h3><strong>Ratings Data and Documentation</strong></h3> <ul> <li>Maintain internal and external ratings databases and related content-classification records.</li> <li>Enter, update, and validate ratings, descriptors, advisories, review notes, and supporting metadata accurately and on schedule.</li> <li>Identify incomplete, inconsistent, or potentially inaccurate records and work with appropriate partners to resolve them.</li> <li>Follow established documentation, naming, version-control, and data-quality practices.</li> <li>Maintain clear records that allow rating decisions and updates to be understood and traced.</li> <li>Support periodic audits or reconciliations of ratings and content-advisory data.</li> </ul> <h3><strong>Research and Analysis</strong></h3> <ul> <li>Perform series, title, marketplace, cultural, regulatory, and ratings-system research to support content-review decisions.</li> <li>Monitor assigned sources for changes in rating criteria, regulatory expectations, audience sensitivities, and market practices.</li> <li>Assist department management with staying informed about shifting global attitudes toward content.</li> <li>Summarize relevant research and explain its potential implications for assigned titles, markets, or rating decisions.</li> <li>Identify recurring content themes or rating questions and share observations with the broader Standards & Practices team.</li> <li>Apply critical thinking to distinguish established requirements from matters requiring additional interpretation or escalation.</li> </ul> <h3><strong>Collaboration and Escalation</strong></h3> <ul> <li>Collaborate with other Standards & Practices team members to harmonize rating decisions and promote consistent application of established guidelines.</li> <li>Identify and escalate potential issues related to ratings and advisories to appropriate stakeholders.</li> <li>Clearly communicate the relevant content, applicable guidance, supporting evidence, and unresolved question when escalating an issue.</li> <li>Participate in calibration discussions and incorporate feedback into future content-review decisions.</li> <li>Partner with Content Operations, Legal, Localization, Programming, Product, and other teams as directed to resolve assigned ratings or advisory questions.</li> <li>Respond to routine stakeholder questions within the analyst’s area of knowledge and refer matters requiring policy interpretation or final authority to the appropriate team member.</li> <li>Contribute to team reference materials, examples, and process documentation based on recurring questions and completed work.</li> </ul> <h3><strong>Workflow and Operational Support</strong></h3> <ul> <li>Manage assigned content-review queues and daily priorities to meet release schedules and service expectations.</li> <li>Track the status of assigne