Operations Manager, Fulfillment Operations

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">As a member of the ShipBob Team, you will...</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Grow with an Ownership Mindset</span></strong><span data-contrast="none">: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559740":276}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Collaborate with Peers and Leaders Alike: </span></strong><span data-contrast="none">At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Experience a High-Performance Culture and Clear Purpose: </span></strong><span data-contrast="none">We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li> </ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Location:</strong> 400 Smoketree Plaza, North Aurora, IL 60542</span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Shift</strong>: Multiple shifts open</span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Role Description:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun SCXW194142829 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW194142829 BCX0">You will </span><span class="NormalTextRun SCXW194142829 BCX0">be responsible for</span><span class="NormalTextRun SCXW194142829 BCX0"> managing staff, fostering a positive work environment, ensuring customer </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW194142829 BCX0">satisfaction</span><span class="NormalTextRun SCXW194142829 BCX0"> and proper departmental operation. You will have a hands-on approach and be committed to the expansion </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW194142829 BCX0">& success</span><span class="NormalTextRun SCXW194142829 BCX0"> of the business by implementing strategies that increase productivity and enable the company to hit revenue goals.</span><span class="NormalTextRun SCXW194142829 BCX0"> This role reports to the </span><span class="NormalTextRun SCXW194142829 BCX0">General Manager</span><span class="NormalTextRun SCXW194142829 BCX0">, Fulfillment Operations.</span><span class="NormalTextRun SCXW194142829 BCX0"> The backup for this role is the </span><span class="NormalTextRun SCXW194142829 BCX0">General</span><span class="NormalTextRun SCXW194142829 BCX0"> Manager, Fulfillment Operations.</span></span><span class="EOP SCXW194142829 BCX0" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>What you’ll do:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Direct several operational aspects including distribution operations, customer service, human resources, and recruiting.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559740":276}