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IT Support Specialist - CAD Systems

designworkstalent · Indianapolis
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Title: IT Support Specialist (CAD Systems) Location: Indianapolis, IN (On-site) Type: Full-Time Industry: Civil Engineering / Infrastructure Overview A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required. You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization. Key Responsibilities • Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads) • Manage updates, patches, configurations, and CAD standards • Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues • Act as a primary technical contact for Autodesk and Bentley support • Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360) • Partner with infrastructure teams to optimize workstation and virtual environments • Identify opportunities for automation and process improvements Qualifications Required • 1–3 years of experience in IT support, CAD systems administration, or software deployment • Hands-on experience with Autodesk and Bentley platforms • Strong Windows OS, networking, and troubleshooting skills • Experience supporting CAD environments in virtual or hybrid infrastructures Preferred • Experience with ProjectWise, Autodesk Docs, or BIM 360 • Scripting or automation experience (PowerShell, Python, batch) • Relevant certifications (Autodesk, Bentley, CompTIA) Why Consider This Role • Support high-impact infrastructure projects • Work across both Autodesk and Bentley ecosystems • Stable organization with strong investment in technology and people • Competitive compensation, benefits, and long-term growth opportunities

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