<div class="content-intro"><p><strong>About MISUMI Americas</strong></p> <p>MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</p></div><h3><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">What’s in it for you?</span></h3> <p>The Information Technology Operations (IT Operations) team provides critical operational support for all technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll-out, desktop software management, access control, security training, and help desk support. IT Operations collaborates closely with the Cloud Infrastructure Operations team to ensure secure access to systems for all employees.</p> <h3><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Impact In This Role</span></h3> <p><span style="font-family: verdana, geneva, sans-serif;">The Information Technology Operations (IT Operations) team provides critical operational support for all Fictiv technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll out, desktop software management, access control, security training and help desk support. IT Operations collaborates very closely with the Cloud Infrastructure Operations team to ensure secure access to Fictiv systems for all Fictiv employees.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;">As an IT Operations Engineer, you will report to the IT Operations Lead role. You will utilize your deep knowledge of OKTA, Network Administration, Security Event Management, and SaaS Management to provide critical day-to-day support for Fictiv employees and partners. Success in this role will be measured by implementing strategic initiatives through deliverables on key milestones and providing solutions to complex, cross-functional projects, including - systems design, implementation and maintenance, new facility site expansion, employee life-cycle management, and company wide security best practices.</span></p> <p><span style="font-family: verdana, geneva, sans-serif;"><strong><span style="font-size: 10pt;">What You’ll Be Doing</span></strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Integrate new and current SaaS platforms into OKTA (including Amazon Web Services, Salesforce, Greenhouse, Marketo, ADP, Outreach, Wordpress and more).</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Develop automation workflows within OKTA to streamline employee lifecycle tasks (on-boarding/off-boarding/access provisioning), team and group assignments.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Assist in managing new and current SaaS platforms (including Google Suite, Zoom, Slack, MDM and more)</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Design, configure and deploy a company wide VPN solution.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Create and deploy certificates and access controls for VPN solutions.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">On site deployments of Networking Services (WAN, LAN and site to VPC), using Cisco Meraki equipment.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Site location deployments of Security and Access Controls (facilities access), using Openpath and video monitoring equipment.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Contribute to the development of IT Operations run-books and knowledge base.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Enforce security policies and procedures to ensure SOC 2 compliance.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Identify, remediate, and review security events in CrowdStrike, Google Workspace, and OKTA.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Hardware inventory maintenance, tracking including assignment, provisioning and surplus tracking.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Educate, support and train employees on policies and procedures, including new hire orientation.</span></li> <