<p><strong>Location: </strong>134-610 Aero Drive NE, Calgary, AB, T2E 3R1</p> <p><strong>Shift: </strong>Sunday to Thursday - 1pm - 9pm - flexibility required based on business needs</p> <p><strong>S'more about the team:</strong></p> <p>Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the day-to-day operations of the business, coordinate vehicle capacity, serve as a support person for hourly staff, and champion health and safety initiatives ensuring site compliance .</p> <p><strong>Lettuce share what this role will be responsible for:</strong></p> <ul> <li>Support a team of Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end</li> <li>Accountability for health & safety compliance, recordkeeping, reporting, and investigation</li> <li>Meeting and exceeding service KPIs, and responding to customer service requests and escalations</li> <li>Conduct morning team huddles to convey safety messaging, quality tips, and maintain engagement and open communication with employees</li> <li>Perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance</li> <li>Management of employee scheduling and time & attendance</li> <li>Responsible for ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.</li> <li>Help maintain an inclusive workplace culture and relationships with all staff, delivering on development and retention goals</li> <li>Communicate any issues with Hub Manager and Fleet Asset Specialist</li> <li>Providing End Of Shift reporting to Hub Supervisor with a breakdown of any on-road incidents and status of any returned boxes.</li> <li>Ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.</li> <li>Other duties as assigned</li> </ul> <p><strong>Sound a-peeling? Here's what we're looking for: </strong></p> <ul> <li>1-2 years experience in delivery dispatch</li> <li>A valid full driver’s license required</li> <li>Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, weekends, and holidays as required</li> <li>Basic proficiency in manipulating data and reporting</li> <li>Can lift up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.</li> <li>MHE license is ideal, on-site training is available</li> <li>Ability to work calmly and effectively under pressure in a fast-paced, deadline-oriented environment</li> </ul> <p><strong>Let’s cut to the cheese, this is why you'll love it here:</strong></p> <p> </p> <ul> <li><strong><em>Box Discount </em></strong><span style="font-weight: 400;">- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.</span></li> <li><strong><em>Health & Wellness </em></strong><span style="font-weight: 400;">-</span><strong><em> </em></strong>Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!</li> <li><strong><em>RRSP Matching - </em></strong>Competitive RRSP matching program offered</li> <li><strong><em>Vacation & PTO </em></strong><span style="font-weight: 400;">-</span><strong><em> </em></strong><span style="font-weight: 400;">Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. </span></li> <li><strong><em>Family Benefits </em></strong><span style="font-weight: 400;">- A parental leave top-up program for expectant parents.</span></li> <li><strong><em>Growth & Development</em></strong><span style="font-weight: 400;"> - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.</span></li> <li><strong><em>Work Hard & Have Fun</em></strong> - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!</li> <li><strong><em>Diversity & Inclusion Initiatives </em></strong><span style="font-weight: 400;">- </span>With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.</li> <li><strong><em>Food Puns</em></strong> - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!</li> </ul> <p> </p> <p><strong>Working Conditions:</strong></p> <p><span style="font-weight: 400;">It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out