<div data-page-id="JhBcdMiLEoqrl1xbCLDc6ZS4nre" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxcnQ325gt4pR9719oZwBgNord"><span class="text-only" data-eleid="3"><span class="text-only"><strong>XPENG</strong> is a leading smart technology company at the forefront of innovation, integrating advanced </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">AI</span><span class="text-only"> and autonomous driving technologies into its vehicles, including electric vehicles (EVs), electric vertical take-off and landing (</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">eVTOL</span><span class="text-only">) aircraft, and robotics. With a strong focus on intelligent mobility, XPENG is dedicated to reshaping the future of transportation through cutting-edge R&D in AI, </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">machine learning</span><span class="text-only">, and smart connectivity.</span></span></div> <div class="ace-line ace-line old-record-id-doxcnQ325gt4pR9719oZwBgNord"> </div> <div class="ace-line ace-line old-record-id-doxcnQ325gt4pR9719oZwBgNord"><strong>Position Objective & Summary</strong></div> <div class="ace-line ace-line old-record-id-doxcnmxUNYKB1jHcpa8QTFeEIRf"> <div data-page-id="O3r0dgrjUojXPFxAZUucAwspn8u" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-BTHRd3r8voCG6sxzhvBcVAVfnRb"> <div data-lark-html-role="root"> <div class="rich-text-paragraph" data-eleid="9"><span class="text-only" data-eleid="10"><span class="text-only">To serve as the strategic operational bridge between Corporate Headquarters and the authorized Dealer Network, functioning as the brand's frontline "eyes, ears, and voice" in the field. This role ensures that dealership operations align seamlessly with corporate expectations, quality standards, and customer experience objectives through regular field auditing, live coaching, and performance monitoring.</span></span></div> <div class="rich-text-paragraph" data-eleid="9"> </div> <div class="rich-text-paragraph" data-eleid="11"><span class="text-only" data-eleid="12"><span class="text-only">Additionally, the position is responsible for designing, developing, and hosting highly visual, dynamic training materials—including manuals, interactive presentations, and quick on-camera video tutorials—to empower dealer staff. This is a highly commercial, behavioral, and customer-centric role that requires an outstanding "people person" profile, excellent communication skills, high resilience, and an authentic passion for the automotive industry.</span></span></div> </div> </div> <h4 class="heading-3 ace-line old-record-id-ZWfUdpC4Jooc5xxBUTbcXpPqneh">Key Responsibilities</h4> <div data-lark-html-role="root"> <ul class="richTextDocs-unOrderList richTextDocs-unOrderList-disc" data-eleid="15"> <li class="richTextDocs-listItem" data-eleid="16"> <div class="richTextDocs-listItem__text"><strong><span class="text-only" data-eleid="17"><span class="text-only">Field Auditing & Compliance:</span></span></strong><span class="text-only" data-eleid="18"><span class="text-only"> conduct regular, structured on-site evaluations at dealership locations to audit operational processes, commercial compliance, product & brand knowledge and Customer Experience (CX) corporate standards.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="19"> <div class="richTextDocs-listItem__text"><strong><span class="text-only" data-eleid="20"><span class="text-only">On-Site Training & Coaching:</span></span></strong><span class="text-only" data-eleid="21"><span class="text-only"> act as a field coach and facilitator for dealer staff. Deliver real-time feedback, guide commercial teams on best practices, and support the implementation of sales and service behavioural frameworks.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="22"> <div class="richTextDocs-listItem__text"><strong><span class="text-only" data-eleid="23"><span class="text-only">Content & Material Development:</span></span></strong><span class="text-only" data-eleid="24"><span class="text-only"> design, structure, and update highly visual and pedagogical training assets, including operational manuals, interactive presentations, training guides, and field support documentation.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="25"> <div class="richTextDocs-listItem__text"><strong><span class="text-only" data-eleid="26"><span class="text-only">Digital Media & Video Content Creation:</span></span></strong><span class="text-only" data-eleid="27"><span class="text-only"> develop and host engaging, fast-paced multimedia training materials. This includes creating video tutorials, product walkthroughs, and step-by-step process explainers, requiring high comfort and fluidity performing on-camera.</span></span></div> </li> <li class="richTextDocs-listItem" data-eleid="28"> <div class="richTextDocs-listItem__text"><strong><span class="text-only" data-eleid="29"><span class="text-only">Performance Analytics & Continuous Improvement:</span></span></strong><span class="text-