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Project Manager/Programme Manager

SmartDev · Ha Noi, Vietnam
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SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly.  The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner.  We have over 200 talented employees working both on-site and remote/hybrid at locations: • Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang • Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi Key Responsibilities 1. Delivery and governance • Plan, run and deliver one or more software projects, or a programme of related projects, on scope, schedule and budget. • Define delivery methodology (Agile, Scrum or hybrid) and keep roadmaps, milestones, dependencies and RAID logs current. • Track budget, resource utilisation and profitability, and forecast accurately. • Identify risks early, escalate with a mitigation plan, and keep quality, security and compliance standards for regulated clients. 2. Stakeholder management • Be the trusted advisor to C-level and senior executives at client organisations, especially in banking and fintech. • Run steering committees and executive reviews, and report progress, risks and decisions clearly in English. • Manage expectations, change requests and commercial discussions together with Sales and Account Management.3.  3. Team leadership • Lead cross-functional teams of engineers, QA, BA and designers, onshore and offshore. • Coach team members, resolve conflicts and keep delivery quality and morale high. • Work with Talent Acquisition and Delivery leadership on resource planning, hiring and onboarding. 4. Continuous improvement • Capture lessons learned and share delivery best practices across the company. • Introduce tools and AI-assisted practices that improve estimation, reporting and delivery speed. Must have • 7+ years of experience as a Project Manager or in a closely related role (Programme Manager, Delivery Manager). • English communication at B2 level or higher, written and spoken, suitable for client meetings and executive reporting. • Proven experience working directly with C-level executives, especially in the banking or fintech industry. Nice to have • Track record delivering software, digital banking, payments, lending or core-system modernisation projects. • Experience managing programmes with several parallel projects or vendors. • PMP, PgMP, PRINCE2, PMI-ACP, CSM or SAFe certification. • Familiarity with financial regulation and security standards (for example State Bank of Vietnam requirements, PCI DSS, ISO 27001). • Experience with offshore or distributed delivery models and with Jira, Confluence or similar tools. • Bachelor's degree in IT, Business, Engineering or a related field. Core competencies • Executive presence, negotiation and clear structured communication. • Strong planning, risk management and financial control. • Servant leadership, accountability and the ability to stay calm under pressure.

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