<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p></p> <p>📍 <strong>Location:</strong> Tokyo | <strong>Work Model:</strong> Hybrid | <strong>Employment Type:</strong> Part-Time (10 hours per week, Monday–Friday) | Indefinite-Term Contract</p> <p>We’re looking for a proactive, detail-oriented, and highly organized <strong>Support Agent/ Administrative & Operations Assistant </strong>to join our Candlelight team—working behind the scenes to bring magical experiences to life across Japan, while being based in Tokyo.</p> <p>This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly. You’ll play a key role in maintaining accurate documentation, supporting financial administration, coordinating with external partners, and ensuring event information meets our quality standards. </p> <p>The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.</p> <p> </p> <h2><strong>What You’ll Do</strong></h2> <h3><span style="font-size: 10pt;"><strong>Documentation & Administrative Management</strong></span></h3> <ul> <li>Prepare and manage purchase orders and maintain accurate administrative documentation.</li> <li>Communicate with external partners to clarify information and resolve discrepancies.</li> </ul> <h3><span style="font-size: 10pt;"><strong>Finance & Operational Support</strong></span></h3> <ul> <li>Review supplier invoices and support invoice submission and payment-related processes.</li> <li>Maintain accurate financial records and coordinate with relevant teams to ensure smooth processing.</li> </ul> <h3><span style="font-size: 10pt;"><strong>Internal Coordination</strong></span></h3> <ul> <li>Coordinate with internal teams to support daily operations and administrative workflows.</li> <li>Follow up on pending tasks, deadlines, and requests to ensure processes stay on track.</li> </ul> <h3><span style="font-size: 10pt;"><strong>Quality Assurance</strong></span></h3> <ul> <li>Review event plan pages to ensure information is accurate and consistent.</li> <li>Identify missing information or discrepancies and coordinate corrections with the relevant teams.</li> </ul> <h2><strong>What You Bring</strong></h2> <ul> <li>Fluent Japanese proficiency, with strong written and verbal communication skills.</li> <li>Good working proficiency in English to communicate with international teams and follow internal processes.</li> <li>Experience in administrative support, operations, finance administration, vendor management, or a similar role.</li> <li>Attention to detail and the ability to identify errors, inconsistencies, and missing information.</li> <li>Strong organizational skills, with the ability to manage multiple workflows, deadlines, and priorities.</li> <li>Comfort working with spreadsheets and digital tools, such as Google Workspace, Excel, or similar platforms.</li> <li>A proactive, reliable, and solution-oriented mindset, with the ability to work independently while collaborating with cross-functional teams.</li> </ul> <h2><strong>Nice to Have</strong></h2> <ul> <li>Background in events, production or the music industry</li> <li>Experience in administrative-heavy environments</li> <li>Familiarity with tools like Airtable, Notion, Monday, or similar</li> </ul> <h2><strong>Why Join Us?</strong></h2> <ul> <li>40% discount on all Fever events and experiences</li> <li>Work in a location in the heart of Tokyo</li> <li>Home office friendly</li> <li>Help shape the backstage of magical concert experiences</li> <li>Room to grow and take on new challenges as the team evolves</li> <li>Great work environment with a young, international team of talented people to work with!</li> </ul> <p> </p> <p><strong>We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear fro