About the Role Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You will help create a smooth, welcoming employee experience while building practical processes and automations that support the team as it scales. What You'll Do • Manage office operations, including supplies, equipment procurement, inventory, workspace organization, and productivity systems. • Own the employee lifecycle from onboarding through offboarding, preparing hardware, access, and workspaces for new hires. • Design and run culture initiatives and internal events that help keep the team connected. • Build and implement workplace and people operations processes, improving them as the team grows. • Use AI and no-code tools to automate recurring workflows and reduce manual work. • Handle varied requests and provide hands-on support across workplace and people operations. What We're Looking For • At least 2 years of experience in workplace operations, office operations, or people operations, ideally in a startup. • Experience building and implementing processes for onboarding, offboarding, and office management. • Hands-on experience managing office supplies, equipment procurement, and inventory. • Experience owning the employee lifecycle and designing culture initiatives or internal events. • Experience building automations for workplace or people operations workflows using AI, no-code tools, or automation platforms. • Fluency in both English and German, strong organization and attention to detail, and a proactive approach to solving problems. Compensation & Benefits Visa sponsorship is not available. Location This is an on-site role based in Berlin, Germany.