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Quality Director EMEAA (f/m/d)

Skytanking Holding GmbH · HQ Hamburg · HQ Madrid
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We are looking for an experienced and strategic Quality Director EMEAA to lead and transform our regional Quality function. This role is responsible for driving one integrated Q-HSSE management system across fuel and non-fuel operations, ensuring the highest standards of quality, safety, compliance, and operational excellence across the region. Quality Strategy & Leadership • Develop and own the EMEAA Quality Strategy and annual Quality Plan aligned with the Group Quality Agenda. • Establish and maintain common quality standards across all business lines. • Serve as the executive voice for quality, advising leadership on quality risks, performance, and investment priorities. • Lead the regional Quality team and provide functional leadership to business-line Quality and HSSE leads. Integrated Q-HSSE Management System • Lead the integration of Quality Management Systems (QMS) and Safety Management Systems (SMS) into one unified Q-HSSE framework. • Own governance of the management system architecture and controlled document library. • Ensure a single, centralized register for audit findings, non-conformities, complaints, corrective actions, training gaps, and equipment defects. HSSE & Safety Management • Co-own the EMEAA Safety Management System alongside the VP Q-HSSE. • Ensure compliance with relevant industry standards, regulations, and best practices. • Oversee risk management, hazard identification, investigations, and corrective actions. • Support the SMS Committee and regional HSSE network through effective performance monitoring and governance. • Act as deputy to the VP Q-HSSE when required. ISO Strategy & Certification Governance • Own the regional ISO certification strategy and roadmap. • Ensure certification scopes remain aligned with business activities while maintaining cost-effective certification structures. • Provide governance, guidance, and support for country and site certification activities. Assurance & Audit • Develop and oversee a risk-based integrated audit program across quality, safety, regulatory, and customer requirements. • Lead central Quality and HSSE audits, including unannounced inspections. • Ensure robust corrective action management and verification of effectiveness. • Monitor and address recurring findings to drive sustainable improvement. Performance & Governance • Define and monitor key quality performance indicators with a focus on leading indicators. • Translate operational data into actionable insights and strategic decisions. • Lead regular quality reviews and management reviews across the region. • Escalate significant quality and compliance risks to executive leadership. Competence, Culture & Third-Party Oversight • Ensure competency standards and qualification requirements are effective for safety-critical roles. • Promote a strong reporting culture focused on accountability, learning, and continuous improvement. • Ensure suppliers, contractors, and agency personnel meet company quality and HSSE standards. Education & Qualifications • Degree in Engineering, Quality Management, Aviation, Science, or a related field. • ISO 9001 Lead Auditor certification. • ISO 45001 and/or ISO 14001 Lead Auditor qualification preferred. • NEBOSH Diploma or equivalent HSSE qualification is advantageous. • Membership of professional bodies such as CQI, IOSH, or similar is desirable. Experience • Minimum 10 years' experience in Quality Management or Integrated Management Systems. • At least 5 years in a senior leadership position. • Proven success developing and operating integrated, multi-site management systems within an international organization. • Experience in aviation ground services, aviation fuelling, or another highly regulated, high-hazard industry. • Strong knowledge of Safety Management Systems (SMS), ISO standards, and industry regulatory frameworks. • Experience working with executive leadership teams and leading management reviews. Leadership Competencies • Strategic and forward-thinking leader with a strong execution focus. • Ability to influence across a matrix organization without direct operational authority. • Collaborative partner capable of building strong relationships across Operations, OPEX, HSSE, and business leadership. • Strong communication skills with the ability to engage both executives and front-line teams. • High integrity, independence, and professional credibility. • Fluent English required; Spanish, German, or French would be an advantage. This is a unique opportunity to shape the future of quality, safety, and assurance across a complex international operation. You will play a critical leadership role in building a unified Q-HSSE culture, driving operational excellence, and ensuring every location operates to the highest standards of safety, quality, and compliance.

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