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System Director - Nursing Workforce Management

luminishealth · Annapolis, MD · Annapolis, MD · Lanham, MD
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<p><strong>Reports to: </strong>System Senior Director Nursing and Clinical Operations</p><p class="MsoNormal"><strong>Position Objective</strong>:</p><p class="MsoNormal" style="line-height: 125%">The System Nursing Director of Workforce Management is responsible for managing system-wide staffing and scheduling operations for designated clinical and operational areas. This role ensures optimal workforce deployment by creating, maintaining, and adjusting schedules, managing timekeeping processes, and addressing real-time staffing needs.</p><p class="MsoNormal" style="line-height: 125%">Working within a centralized staffing model, this position plays a critical role in supporting safe staffing levels, high-quality patient care, labor productivity, operational efficiency, and workforce engagement and sustainability. The Director collaborates with leaders and frontline teams, leveraging an electronic staffing platform to proactively manage labor resources, fill open shifts, and respond to last-minute staffing changes.</p><p class="MsoNormal" style="line-height: 125%">This role has accountability across the enterprise for centralized staffing infrastructure, including the Supplemental Staffing Pool (SSP) and entity level float pools.  The role provides strategic and operational oversight for workforce planning, training strategies, and workflow optimization across the organization.</p><p><strong><span style="font-size: 12.0pt; line-height: 125%; font-family: 'Arial Nova',sans-serif; color: windowtext;">Essential Job Duties:</span></strong></p><ul><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Directs and implements operational flow processes to assure comprehensive and safe staffing</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Monitors labor performance including but not limited to budgets, premium labor, performance metrics to ensure productivity and safe staffing.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Engages with operational leaders and finance partners to prepare annual nursing budgets, including staffing grid optimization alignment across the system.  In addition, to educate annually in budget preparation, FTE matrixes, staffing variation, staff replacement strategies and work with site leaders on defined staffing interventions.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Designs and implements proactive strategies for staffing needs for surge capacity in collaboration with System Nursing Director Throughput and Capacity Management.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Support surge staffing and capacity planning efforts across the organization</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Manage day to day staffing operations to ensure all nursing units are appropriately staffed based on patient volume, acuity, and skill mix requirements.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Develop, implement, and evaluate policies and procedures related to the deployment, tracking, and scheduling of nursing personnel.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Utilize staffing software and predictive analytics to anticipate staffing needs and proactively address shortages or surpluses.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Coordinate with nurse leaders, department Directors to balance permanent, float, and temporary staff assignments.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Provide oversight to staffing functions, shift coverage, including last-minute replacement assignments, floating or sick calls.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Lead, mentor, and support a team of staffing coordinators and administrative personnel.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Responsible for oversight staffing practices in compliance with federal, state and local regulations.</li><li class="MsoNormal" style="margin: 0in 0in 0in .25in">Leads a system multidisciplinary staffing and workforce committee</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Support oversight and coordination staffing infrastructure including Supplemental Staffing Pool (SSP), entity level float pool, patient transport and patient safety attendants ensuring effective deployment of resources</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-size: 0.875rem; font-style: inherit; font-weight: inherit;">Facilitate integration of float pool staff into unit-based staffing plans</span></li></ul><p><span style="font-size: 12.0pt; line-height: 125%; color: windowtext;">Workforce Management & Planning</span></p><ul><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Contribute to workforce planning strategies, including staffing models and resource allocation</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Assist in development and implementation of workflow improvements and standardized scheduling practices</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Support staff training on scheduling systems and best practices</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Partner with Talent Acquisition and Human Resources to align workforce plans with vacancy reduction, pipeline development, and turnover mitigation strategies.</li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;">Establish enterp

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