Digital Associate Director

<p><strong>About the Role</strong> As a Digital Associate Director, you will lead, develop, and scale a high-performing digital marketing team while owning the strategic direction, execution quality, and growth of our paid media and broader digital marketing practice. You will partner with senior cross-functional stakeholders, act as a trusted client advisor, and drive measurable business impact.</p> <p>You will be responsible for campaign excellence across channels, shaping processes, supporting resourcing and sales efforts, and aligning regional and global media strategies.</p> <p>Responsibilities include but are not limited to;</p> <p><strong>Leadership & Team Development</strong></p> <ul> <li>Lead, mentor, and scale a team of cross-functional managers, digital media buyers, and strategists across multiple offices globally.</li> <li>Set clear expectations, performance standards, and growth plans for team members</li> <li>Act as a senior escalation point for team, client, and performance challenges, and serve as an executive-level point of accountability for client outcomes.</li> <li>Partner with leadership on staffing, hiring, onboarding, and resource planning<br><br></li> </ul> <p><strong>Strategy & Execution Oversight</strong></p> <ul> <li>Own the planning, execution, and optimization of integrated digital marketing initiatives, remaining hands-on with execution when needed to ensure quality and results programs across channels (paid social, search, display, video, etc.)</li> <li>Ensure strategic consistency, best-in-class execution, and performance accountability across all accounts</li> <li>Maintain a high-level understanding of day-to-day platform execution to guide strategy, troubleshoot issues, and drive results</li> <li>Translate business objectives into scalable, measurable digital media strategies</li> <li>Maintain a business mindset where you think in profit and client growth not just platform metrics<br><br></li> </ul> <p><strong>Client Leadership & Growth</strong></p> <ul> <li>Serve as a senior client partner, building long-term relationships based on trust, performance, and strategic value</li> <li>Lead high-level client communications, performance reviews, and strategic planning sessions</li> <li>Identify opportunities for account growth, upsell, and cross-channel expansion</li> <li>Support sales efforts through strategy development, scoping, and participation in pitches as needed</li> </ul> <p><strong>Cross-Functional & Global Collaboration</strong></p> <ul> <li>Collaborate closely with internal teams (strategy, analytics, creative, operations) to deliver integrated solutions</li> <li>Align with global teammates, including North America, to ensure consistency in media strategy and execution across regions</li> <li>Contribute to the development and standardization of global best practices<br><br></li> </ul> <p><strong>Performance, Analytics & Process Improvement</strong></p> <ul> <li>Oversee performance analysis and ensure insights are translated into clear, actionable recommendations</li> <li>Establish and refine reporting frameworks, KPIs, and success metrics</li> <li>Continuously improve internal workflows, processes, and documentation to drive efficiency and scalability</li> <li>Stay current on emerging platforms, tools, trends, and industry best practices, and assess their relevance to the business</li> <li><strong>Strong "Figure It Out" mentality</strong>—resourceful, proactive, adaptable, and comfortable solving problems with minimal direction.<br><br></li> </ul> <p>Requirements</p> <ul> <li>6–7+ years of experience in digital marketing, with deep expertise across paid media channels</li> <li>Extensive hands-on experience with Google Ads and/or Meta (Facebook/Instagram) Ads; additional platforms strongly preferred</li> <li>Agency experience highly preferred, including managing multiple clients and priorities</li> <li>Proven experience leading and developing teams in a managerial or director-level capacity</li> <li>Practical experience applying AI tools within media planning, execution, or reporting workflows.</li> <li>Strong strategic, analytical, and problem-solving skills with a performance-driven mindset</li> <li>Exceptional client leadership, communication, and stakeholder management skills</li> <li>Experience contributing to operational initiatives such as staffing, resourcing, process design, or sales support</li> <li>Familiarity with key tools and platforms (Google Ads, Meta Ads Manager, Google Analytics, etc.)</li> <li>Bachelor’s degree in marketing, communications, or a related field</li> <li>Ability to prioritize and balance team and client needs effectively</li> <li>Willingness to occasionally work outside standard hours to collaborate with global teams</li> </ul> <p>Our interview process includes, but is not limited to, the following:</p> <ul> <li>Typing Test<br><br></li> <li>Logic assessment on Excel<br><br></li> </ul> <p>We offer a competitive salary and benefits based on education, experience, and skills level, including: </p> <ul> <li>Unlimited vacation policy</li> <li>Monthly Phone Stipend</li> <li>Comprehensi