Our client, Brinkley Law Firm, is hiring for the Director of Firm Administration (COO, CFO, or equivalent). Brinkley Law Firm is a Charleston-based law firm specializing in assisted reproduction, adoption, and family law matters, including divorce and custody. Recognized nationally and internationally for its work in fertility law, the firm regularly contributes to industry education, legal scholarship, and professional organizations. As the firm continues to grow, they are seeking a highly capable operations and business leader who thrives in a fast-paced, entrepreneurial environment. This individual will serve as the owner's trusted partner, overseeing the day-to-day operations of the practice while balancing financial management, administrative oversight, and strategic initiatives. The ideal candidate is comfortable wearing many hats, enjoys building efficient processes, making sound business decisions, and ensuring the firm operates effectively across all functions. They are looking for someone who takes ownership, anticipates challenges, and can confidently manage both the operational and financial health of the practice, allowing the owner to remain focused on serving clients and growing the business. The Opportunity Brinkley Law Firm is seeking a Director of Firm Administration to serve as the firm's senior administrative and human resources leader. Reporting directly to the Firm Owner, this role is responsible for overseeing the systems, processes, relationships, and resources that support the firm's daily operations. The Director of Firm Administration acts as a central point of coordination during both routine operations and unexpected challenges. Whether addressing employee concerns, managing vendor relationships, coordinating technology solutions, overseeing recruiting efforts, or resolving operational disruptions, this individual helps ensure that issues are identified, addressed, and resolved efficiently. The successful candidate will be a practical problem-solver with strong judgment, exceptional interpersonal skills, and the ability to remain calm and effective when navigating competing priorities and unexpected situations. Key Responsibilities Human Resources & Employee Relations • Lead recruiting efforts, including sourcing, screening, interviewing, and onboarding new employees. • Assess staffing trends, recruiting needs, and workforce capacity and provide recommendations to firm leadership regarding hiring priorities and organizational needs. • Maintain personnel records and employment documentation. • Administer employee benefits and coordinate payroll processing. • Evaluate employee benefits offerings and provide recommendations that support recruitment, retention, and employee satisfaction. • Ensure compliance with employment laws, firm policies, and HR best practices. • Serve as a trusted resource for employees regarding workplace concerns, policy questions, and employee relations matters. • Conduct workplace investigations and assist with disciplinary processes when necessary. • Coordinate performance review processes and support department leaders in performance management activities. • Monitor employee engagement and support initiatives that strengthen morale, retention, and workplace culture. • Develop, maintain, and continuously improve onboarding and training resources to support successful integration and development of team members. Administrative Operations • Manage relationships with vendors, service providers, and operational partners. • Oversee office facilities, equipment, and administrative resources. • Coordinate technology vendors and assist with technology-related projects and issue resolution. • Maintain administrative policies, procedures, and documentation. • Maintain and organize firm policies, procedures, operational documentation, and training resources to promote consistency, compliance, and knowledge transfer. • Review and update employee handbook, workplace policies, and emergency preparedness documentation on a regular basis. • Assess facilities, technology, and administrative resource needs and provide recommendations to firm leadership that support operational effectiveness and organizational growth. • Monitor operational needs and identify opportunities for increased efficiency and effectiveness. • Support implementation of administrative improvements and operational best practices. Organizational Support & Coordination • Track and report operational metrics and key performance indicators. • Assist the Firm Owner with special projects and strategic initiatives. • Coordinate cross-functional administrative efforts and follow-up on action items. • Maintain visibility into operational challenges and emerging risks. • Escalate concerns, trends, and unresolved issues to firm leadership as appropriate. • Support continuity of operations during periods when the Firm Owner is unavailable. Problem Solving & Triage • Assess and coordinate responses to operational disruptions, employee concerns, technology issues, vendor problems, and other business challenges. • Serve as a resource for identifying practical solutions to organizational issues. • Facilitate communication among stakeholders to ensure timely resolution of problems. • Help ensure that issues are addressed before they negatively impact clients, staff, or firm operations. Successful candidates will demonstrate the ability to: • Build strong working relationships across the organization. • Recruit and retain high-quality team members. • Address issues proactively before they become larger problems. • Maintain effective administrative systems and processes. • Support a positive and professional workplace culture. • Coordinate resources and people effectively during periods of change, growth, or disruption. • Serve as a trusted advisor and problem-solver for the Firm Owner and team. This position reports directly to the Firm Owner. The position currently has no direct reports but may assu