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Clinic Operations, Partnership Manager - 12-month FTC

ellison-institute-of-technology · Oxford, United Kingdom
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Join us at EIT: At the Ellison Institute of Technology (EIT), we’re on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity’s greatest challenges in four transformative areas: • Health, Medical Science & Generative Biology • Food Security & Sustainable Agriculture • Climate Change & Managing CO₂ • Artificial Intelligence & Robotics This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you’ll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are looking for a Clinical Operations, Partnership Manager to join the Commercial Projects team within the Legal, Commercial and Compliance division of EIT on a fixed term 12-month contract. This role leads management from EIT’s side of the partnership with our clinical services delivery partner, and co-ordinates operational delivery to ensure we successfully build, launch, deliver and grow our EIT Oxford Clinic to deliver impactful and innovative healthcare services to the local community. Your Responsibilities: Liaison and Partnership Stewardship • Serve as the primary point of contact for EIT’s Clinic operating partner, and their affiliates, ensuring regular engagement and communication. • Develop and maintain trusted, senior-level partner relationships through proactive outreach, relationship management, and stewardship of key partnerships based on agreed governance structures. • Negotiate to deliver on EIT’s preferred position on scopes of work, amendments to the delivery frameworks, and establishment and monitoring of performance expectations • Identify opportunities to expand and strengthen the partnership, for example to facilitate collaboration on innovation or clinical research proposals to advance medical humane endeavours. • Working with existing best practices (Asana, Confluence etc.) where available, establish a robust Partnership Management Framework to drive the appropriate rhythm, tracking, reporting and visibility of the progression to shared goals. Management of Operations to deliver on the EIT Clinic Partnership • Act as trusted EIT representative for external meetings with our EIT Clinic partner regarding operational delivery of the clinic in Oxford, and any additional agreed programs or active partnerships. • Provide clear communication and reporting to the Clinic Committee, Collaboration Leads, EIT Central Operations leadership (Legal, Commercial, Compliance, Finance, other) on a regular basis and other internal stakeholders upon request. • Manage internal stakeholder communications regarding Clinic Operational performance and progress and act as a main point of contact across EIT for any concerns or escalations. • Working hand in hand with EIT Delivery stakeholders (Estates, Facilities, IT etc.) regularly monitor and evaluate operational pre-opening and post-opening progression against the agreed project priorities and timelines and manage deviations as appropriate based on the escalation process. • Support business planning for ongoing clinical operations and infrastructure, based on agreed terms. • Working with central communications team and following agreed scheduling, lead or co-lead EIT communications and narratives (internal and, if required, public facing) regarding clinical operations and programme progress. • Week to week, oversee Clinic program budgets and operational expenditure. • Provide support for Clinic-related financial forecasting and resource planning. • Where required for EIT Clinic-related procurement, act as a nominated approver and/or requisition raiser. • Act as the main point of contact regarding EIT Clinical operations, for the EIT Finance Team and, with the Director, Commercial Projects review month to month Clinic budget performance. • Provide industry expertise to support and oversee the design, launch, and management of EIT’s Clinic marketing and launch activities, led by our Clinic partner. Requirements Essential Skills, Qualifications & Experience: • Clear and confident communicator. • Proven stakeholder and partnership management skills within clinical operations, with the credibility to engage senior leaders. • Strong negotiation and influencing capability, ensuring agreed frameworks, scopes, and expectations are effectively secured. • Commercially and financially astute, with the ability to oversee budgets, monitor expenditure, and support accurate forecasting. • Understanding of UK healthcare systems and regulatory frameworks, leading or overseeing clinical operations across a team, department or programme. Benefits We offer the following benefits: • Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July. • Pension - Employer contribution 7.5%, minimum employee contribution 5% • Life Assurance. • Income Protection • Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan • Employee discounts • Electric car scheme • Nursery Salary Sacrifice scheme • Cycle to Work Scheme • Family Planning • Neurodiversity support including advise and assessments • Coaching & Therapy services Working Together – What It Involves: • You must have the right to work permanently in the UK with a willingness to travel as necessary. • You will live in, or within easy commuting distance of, Oxford (or be willing to relocate).

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