42k – 55K The Jennifer Haring Agency is seeking a motivated and detail-oriented Insurance Account Manager to join our growing team in Fort Worth, Texas. This position supports both Personal Lines and Commercial Lines insurance clients and plays a key role in customer retention, policy servicing, renewals, account management, and agency operations. The ideal candidate is dependable, organized, enjoys helping clients, and wants to build a long-term career in the insurance industry. This is not an entry-level customer service position. We are looking for someone who takes ownership of their work, can manage multiple priorities, and is willing to support both personal and commercial insurance operations. • Manage policy changes, endorsements, renewals, and customer service requests • Assist clients with billing questions, coverage reviews, certificates, and policy documents • Process and track renewals according to agency timelines • Maintain accurate client records and agency documentation • Support both Personal Lines and Commercial Lines accounts • Identify cross-sell and account-rounding opportunities • Assist with retention efforts and client relationship management • Work with multiple carrier systems and agency management software • Collaborate with agency leadership to improve workflows and customer experience • Participate in ongoing training and professional development Requirements • Active Texas Property & Casualty Insurance License REQUIRED • Fluent in both English and Spanish REQUIRED • Minimum 2 years insurance agency experience REQUIRED •Experience servicing Personal Lines or Commercial Lines accounts, including endorsements, renewals, policy changes, certificates, and customer service requests REQUIRED. • Strong organizational, communication, and time-management skills • Ability to manage multiple priorities and meet deadlines • Ability to work independently and take ownership of assigned accounts • Willingness to support both Personal and Commercial Lines clients Benefits • M-F Schedule • Career Growth Opportunities • Supportive Teamwork • Bonus and Contest Opportunities • World Class Training