This role is for one of Weekday’s clients Salary range: Rs 500000 - Rs 1500000 (ie INR 5 - 15 LPA) Min Experience: 8+ years Location: New Delhi, Delhi, India, Jaipur, Rajasthan, India JobType: full-time Requirements • 8+ years of experience with managing scalable operations at large, complex organizations, preferably within the hi-tech sector • Track record of leading organizations through growth and strategic transformation • Experience managing on-site and offshore teams to deliver IT services 24x7 • Experience uncovering insights that will help drive quality and speed to impact • Experience implementing automation and AI to support scale and improve outcomes • Experience with P&L ownership • Experience leading organizations of at least 250 employees • Expertise within ITSM, SDLC, and product management best practices • Software engineering or technology consulting background preferred • Executive-level communication skillset and presence • Strong understanding of data analytics and being able to use data to recognize trends or improvement opportunities • The ability to characterize the work the team is delivering, the value they are providing, and the challenges they are facing in data (i.e., metrics) Must-have skills Account Delivery, IT Services Good-to-have skills SaaS