Client Services Manager

<div class="flex max-w-full flex-col gap-4 grow"> <div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&]:mt-1" data-message-author-role="assistant" data-message-id="12283981-3c61-4583-b55e-75faeb5eb374" data-turn-start-message="true" data-message-model-slug="gpt-5-6"> <div class="flex w-full flex-col gap-1 empty:hidden"> <div class="fbskMG_root markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling"> <h1 class="PDq2pG_selectionAnchorContainer" data-section-id="1hq5myq" data-start="196" data-end="235">Client Services Manager – Home Health</h1> <p data-start="237" data-end="385">BAYADA Home Health Care has an immediate opening for a <strong data-start="292" data-end="319">Client Services Manager</strong> in our <strong data-start="327" data-end="384">Berks County Visits Office, located in Wyomissing, PA</strong>.</p> <p data-start="387" data-end="746">If you're looking for an opportunity to grow your career in healthcare while making a meaningful impact on clients and field employees, this could be the position for you. As a Client Services Manager, you'll play a key role in coordinating high-quality home care, developing relationships in the community, and helping grow and manage your office's caseload.</p> <p data-start="748" data-end="873">At BAYADA, we believe our clients and their families deserve care delivered with <strong data-start="829" data-end="872">compassion, excellence, and reliability</strong>.</p> <h3 data-section-id="16pjhgj" data-start="875" data-end="893">What You'll Do</h3> <ul data-start="895" data-end="1515"> <li data-section-id="vki9u8" data-start="895" data-end="962">Coordinate client services and address emergent scheduling needs.</li> <li data-section-id="11ixvxy" data-start="963" data-end="1007">Manage and proactively grow your caseload.</li> <li data-section-id="ay6at3" data-start="1008" data-end="1114">Build strong, lasting relationships with clients, referral sources, payors, and community organizations.</li> <li data-section-id="1m2ddvd" data-start="1115" data-end="1193">Provide exceptional customer service and support quality home care delivery.</li> <li data-section-id="7jdbi9" data-start="1194" data-end="1268">Partner with Clinical Managers to support and supervise field employees.</li> <li data-section-id="1flgihy" data-start="1269" data-end="1348">Develop strong, collaborative relationships with your office and field teams.</li> <li data-section-id="i0n3hc" data-start="1349" data-end="1446">Monitor key business metrics, including admissions, Medicare percentage, and referral outcomes.</li> <li data-section-id="xou04h" data-start="1447" data-end="1515">Support the overall growth and success of the Berks County office.</li> </ul> <h3 data-section-id="18c8z0y" data-start="1517" data-end="1543">What We're Looking For</h3> <ul data-start="1545" data-end="2020"> <li data-section-id="ui1u0j" data-start="1545" data-end="1574">Bachelor's degree preferred.</li> <li data-section-id="13qxlla" data-start="1575" data-end="1645">Prior healthcare, medical office, or home care experience preferred.</li> <li data-section-id="qshime" data-start="1691" data-end="1746">Prior supervisory or leadership experience a plus.</li> <li data-section-id="1f87s3b" data-start="1747" data-end="1825">Demonstrated success taking on increased responsibility and achieving goals.</li> <li data-section-id="7wl63y" data-start="1826" data-end="1905">Strong computer skills, including experience with electronic medical records.</li> <li data-section-id="hasktd" data-start="1906" data-end="1974">Excellent communication, interpersonal, and organizational skills.</li> <li data-section-id="1xsya01" data-start="1975" data-end="2020">Ambition to grow and advance within BAYADA.</li> </ul> <h3 data-section-id="1k6lagz" data-start="2022" data-end="2042">Why Join BAYADA?</h3> <p data-start="2044" data-end="2235">BAYADA offers a mission-driven environment where you'll have the opportunity to <strong data-start="2124" data-end="2235">build your leadership skills, grow your career, and make a difference in the lives of clients and families.</strong></p> <p data-start="2237" data-end="2254"><span style="text-decoration: underline;"><strong>Benefits include:</strong></span></p> <ul data-start="2256" data-end="2547"> <li data-section-id="9m3ofv" data-start="2256" data-end="2276">Competitive salary</li> <li data-section-id="edpjsc" data-start="2277" data-end="2330">Medical, dental, prescription, and vision insurance</li> <li data-section-id="12011z0" data-start="2331" data-end="2371">Paid holidays, vacation, and sick time</li> <li data-section-id="1ef9kzy" data-start="2372" data-end="2395">Tuition reimbursement</li> <li data-section-id="krmiw1" data-start="2396" data-end="2423">401(k) with company match</li> <li data-section-id="1dspfbk" data-start="2424" data-end="2454">Employer-paid life insurance</li> <li data-section-id="qq5zv9" data-start="2455" data-end="2471">Direct deposit</li> <li data-section-id="1obsyd4" data-start="2472" data-end="2501">Employee Assistance Program</li> <li data-section-id="nq9xif" data-start="2502" data-end="2547">Career advancement and growth opportunities</li> </ul> <p data-start="2549" data-end="2706" data-is-last-node="" data-is-only-node=""><strong data-start="2549" data-end="2706" data-is-last-node=